Operations Analyst

7 days ago


Kuala Lumpur, Malaysia PERSOLKELLY Full time

Degree in Business Studies holder
- Able to speak & write well in both Mandarin and English (write: simplified & traditional Chinese)
- Processing claim
- Register claim into system
- Confirm those details which submitted by client - check if it's aligned with the policy
- Ensure that the documents submitted are sufficient and certified
- Proceed with the payment if everything is good
- Willing to work in backend
- Registration, Processing and Adjudication of claims (General Insurance) within turnaround time.
- Assists in the determination of claim liabilities, value, and service provider fees and sets reserves, with low financial authority, according to company and legal standards
- Ensure computed claims settlement and verified reimbursements from insurers are valid.
- Diligently monitor and follow-up on unsettled claims with insurers and/or outstanding information from clients.
- Interact with stakeholders to ensure proper execution of tasks.
- Prepare claims statistic report on a monthly basis include, updating the documentation processes.
- Proactively identify problems with the team or client and provide solutions.
- Participate in project initiatives to improve efficiency and productivity of the department.

**Job Types**: Full-time, Fresh graduate

**Salary**: RM3,000.00 - RM3,200.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- working: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)



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