Customer Service Controller

Collection of property maintenance fees/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Responsible for creating, updating, and keeping management files. - Coordinate with the Project Manager, contractors, and maintenance team on property...

* Develop and monitor a credit control system in collaboration with sales and Operation Team - Establish procedures that follow customer service best practices while ensuring customers submit payments on time. - Report any payment issues to management or the appropriate team. - Follow up on overdue invoices and payments and implement company collections...

The Transport Planner cum Customer Service role is responsible for the seamless coordination of daily transport operations and customer service communication. The role ensures that all deliveries are executed efficiently, accurately, and in alignment with customer requirements. This position acts as a bridge between Customer Service, Warehouse, Forwarders,...

About the role This is a full-time Customer Service role based in Medini Johor, where you will be the face of JADE COMMERCIAL SERVICES' customer experience. As a key member of the customer service team, you will be responsible for providing exceptional support to our clients, ensuring their queries and concerns are addressed efficiently and effectively.What...

About the roleBecome a key part of the Elite Transform Team as a Customer Service Representative. This full-time position is based in Medini, Johor and will see you playing a vital role in delivering excellent customer service to our valued clients. Whether you thrive in a fast-paced environment or enjoy building meaningful relationships, this varied and...

Working Hours: 5 days work, Monday - Friday - Respond to customer inquiries and concerns related to products, orders, and services. - Process online orders, including order placement, payment processing, and order confirmation. - Coordinate with logistics and fulfillment teams to ensure accurate and on-time order delivery. - Address order-related issues,...

What you'll be doingResponding to incoming customer inquiries and requests via phone, email, and other communication channels in a professional and timely mannerAccurately documenting customer interactions and maintaining detailed recordsResolving customer issues and concerns by offering tailored solutions and ensuring customer satisfactionIdentifying...

The Customer Service Executive is responsible for managing day-to-day operations for assigned contracts or clients, serving as the key liaison between Freight Mark and the client on matters related to order processing, inventory management, and customer service. This role ensures smooth coordination between internal teams and customers by overseeing...

Job PurposeTo respond to customer inquiries and complaints, coordinate after-sales technical support and spare parts, and ensure timely and professional resolution of issues through proactive communication and on-site service when necessary, contributing to high customer satisfaction and brand loyalty.Key ResponsibilitiesTo act as the first point of contact...

We are looking for the right people to join our team. Key Responsibilities: - Answer phone calls and handle customer inquiries or direct them to the appropriate personnel. - Organize and schedule Technician appointments. - Communicate with field technicians to ensure they have the necessary information and equipment. **Requirements**: - SPM/STPM, diploma...