Team Leader/assistant Store Manager
5 days ago
**Key ResponsibilitiesCustomer Experience**
- Deliver an upbeat, fun, and engaging customer experience consistent with the Boost brand.
- Handle customer feedback and resolve issues promptly and professionally.
- Ensure store cleanliness, presentation, and service standards are consistently maintained.
**Operational Excellence**
- Assist with daily opening and closing procedures.
- Maintain stock levels, manage deliveries, and conduct inventory checks.
- Ensure food safety and hygiene compliance in line with company and regulatory standards.
- Support execution of promotional campaigns and in-store marketing.
**Leadership & Team Management**
- Support recruitment, training, and ongoing development of team members.
- Lead shifts — allocating tasks, motivating staff, and monitoring performance.
- Foster a positive, inclusive, and energetic team culture.
- Provide feedback and coaching to drive continuous improvement.
**Financial & Performance Management**
- Assist the Store Manager with sales targets, KPIs, and cost control.
- Help monitor labour costs, waste management, and product yield.
- Contribute to strategies that improve store performance and profitability.
**Skills & Qualifications**
**Essential**
- Previous retail or hospitality experience.
- Strong communication and interpersonal skills.
- Ability to lead, motivate, and support a team.
- High energy, positive attitude, and strong work ethic.
- Ability to work under pressure in a fast-paced environment.
**Desirable**
- Experience supervising or managing staff.
- Knowledge of food safety standards (e.g., Food Handling Certificate).
- Availability to work weekends, early mornings, and evenings.
**Personal Attributes**
- Positive, fun, and customer-focused.
- Reliable, responsible, and proactive.
- Enjoys working in a dynamic, fast-paced environment.
- Passionate about health, smoothies, and the Boost brand.
**Reporting To**
Store Manager / Area Manager
**Job Types**: Full-time, Permanent
Pay: RM2,100.00 - RM2,500.00 per month
**Benefits**:
- Additional leave
- Flexible schedule
- Gym membership
- Health insurance
- Maternity leave
- Meal allowance
- Parental leave
Work Location: In person
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