Admin Executive

5 days ago

Perai, Malaysia Agensi Pekerjaan Kujaya Sdn Bhd Full time

**Working day: 5.5days**

**Mon-Fri 9am-6pm**

**Sat 9am-1pm**

**Job Scope**:
1. OBC Claims Management:
Handle and process OBC (On-Board Carrier) claims, ensuring timely submission and resolution.

Liaise with OBC carriers to gather necessary documentation and information for the claims process.

Maintain accurate records of claims, track the status of pending claims, and follow up with relevant parties to ensure resolution.

2. Communication with OBC Carriers:
Coordinate and communicate effectively with OBC carriers to ensure that all documents they submit are accurate, complete, and compliant with company and regulatory standards.

Address any claims issues, service disruptions, or queries related to the OBC services.

Ensure compliance with company policies and industry standards in all OBC transactions.

3. Recruitment of New OBC Carriers:
Evaluate new OBC carriers based on their capabilities, reliability, and adherence to the company’s requirements and service standards.

4. Invoice Issuance and Documentation:
Issue invoices to clients for OBC services, ensuring accurate and timely delivery.

Ensure that all financial documentation is accurate, compliant with company policies, and processed efficiently.

Collaborate with the finance department to resolve any billing discrepancies or queries promptly.

5. Database Management and Backup:
Maintain and regularly update the company’s database systems to ensure accurate and current records of OBC services, passport details, and carrier contacts.

Backup critical data regularly to ensure the security and integrity of company information.

Regularly organize OBC carriers' bank payment details, ensuring that all information is securely stored, up-to-date for seamless payment processing, and easily accessible when needed.

Regularly organize and update customer information to ensure accuracy when issuing invoices.

Verify and cross-check customer data to prevent discrepancies in invoicing.

6. General Administrative Support:
Provide administrative support to the operations team, including drafting correspondence, organizing meetings, and coordinating team activities.

Assist in the development and implementation of Standard Operating Procedures (SOPs) related to OBC operations.

Coordinate with internal teams and external partners to ensure smooth logistics operations.

Regularly remind the Finance Department at the Head Office to process and pay OBC claims within submission deadlines.

Monitor payment timelines to ensure OBC claims are settled on time, following up with the finance team as necessary.
Complete tasks and projects assigned by management in a timely and efficient manner.

**Requirement**:
Familiar with Microsoft Office
Minimum 1 year of related experience.
Strong communication and interpersonal skills with aptitude in building relationships, especially with customer from CHINA.

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Maternity leave

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Administrative: 1 year (preferred)

Work Location: In person

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