Customer Service Up to 3k Welcome Spm Leavers
2 weeks ago
**Job Responsibility**:
- Provide accurate information about products and services.
- Resolve customer complaints and issues efficiently and effectively.
- Process orders, returns, and exchanges.
- Maintain customer records by updating account information.
- Follow up on customer interactions to ensure resolution and satisfaction.
- Collaborate with other departments to address and resolve customer concerns.
- Identify and escalate priority issues to the appropriate channels.
**Salary: RM2600-RM3000**
**Working Days: 5 days, 2 days off**
**work Location: Jalan Raja Laut, Kuala Lumpur/ Jalan Ampang, Kuala Lumpur**
**Job Types**: Full-time, Contract, Fresh graduate
Pay: RM2,500.00 - RM3,000.00 per month
**Benefits**:
- Flexible schedule
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Do you have credit in Maths and English ( SPM Leavers )
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Bahasa (preferred)
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