Customer Service
1 week ago
Role : Customer Service Bahasa & English Speaker
Fresh Graduate or SPM Leaver encouraged to apply
Location:- Johor Bahru
Type : 2 Years Contract will be renewable Yearly basis
Basic Salary : RM 1,900 - RM 2,100 + Additional Allowances Provided
Working days : Mon-Sun (6 days work 1 days off Rotational)
Working hours : Rotational Shift
Language : English & Malay
Intake Date: 23rd October 2025
DUTIES AND RESPONSIBILITIES:
- Answer incoming calls including email and chat in a timely manner.
- Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Build sustainable relationships and engage customers by taking the extra mile
- Keep the customer's privacy and protect customer information.
- Meet personal/team qualitative and quantitative targets.
- Handle simple to difficult inquiries in a given span of time.
- Provide accurate information and excellent customer service.
- Research required information using available resources.
Requirement
- 18 Years & Above
- Open for SPM Leaver & Fresh Graduate
- Completed with SPM Certificate
- Good Communication in English & Bahasa
Interested applicant may apply and we will proceed to schedule for walk in interview by this week
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