Customer Service
2 weeks ago
**Client**:Beauty and Spa
**Location**: Old Klang road
**Working Hour**: Mon-Fri, 9am-6pm
**Salary**: RM2,000-RM3,000 (basic)+ comm
**Responsibilities**:
- Support customer’s journey and work with internal teams for a solution or recommendation.
- Manage In & Out-Bound calls.
- Assist with execution of marketing campaigns.
- Maintain customer file, (follow-up system) telephoning all customers to determine their level of satisfaction with the service they received.
- Prepare letter of reply to customer if needed
- Ensure all employees deliver a top-tier customer experience, proactively addressing and resolving any concerns.
**Requirements**:
- SPM leaver or fresh grad is encouraged to apply.
- Strong command of the English Language, Bahasa Malaysia & Mandarin in writing and verbally.
- Excellent/moderate User for Microsoft Word and Excel,
- Advantage if possess knowledge on using CRM
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM3,000.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Application Question(s):
- What is your expected salary?
- Do you have your own car?
**Education**:
- STM/STPM (required)
**Language**:
- Mandarin (required)
- Bahasa (required)
- English (required)
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