Supervisor & Coordinator

Accommodation RolesRole Key Responsibilities**Accommodation Supervisor**Focuses on the daily operations and physical conditions of the housing facilities.**Accommodation Coordinator**Manages the administrative and logístical aspects of employee housing, often acting as a liaison.**Accommodation Supervisor Job Scope**:

- **Overseeing daily operations**: Manages the day-to-day running of the accommodation facilities, including check-ins/check-outs.
- **Quality and cleanliness control**: Conducts regular inspections of rooms, public areas, and facilities to ensure high standards of cleanliness, appearance, and compliance with health and safety regulations.
- **Staff management**: Supervises, schedules, and trains accommodation attendants and other staff, ensuring optimal performance and adherence to company policies.
- **Maintenance coordination**: Collaborates closely with the maintenance team to log issues and ensure timely repairs, performing routine walk-throughs to identify and address potential hazards.
- **Inventory management**: Monitors and orders supplies, linens, and equipment to maintain adequate stock levels.
- **Problem-solving**: Addresses residents' concerns and complaints promptly to ensure a positive living environment and guest satisfaction.

**Accommodation Coordinator Job Scope**:

- **Logistics and planning**: Coordinates housing assignments and placements, ensuring efficient utilization of space and resources.
- **Client/Resident relations**: Acts as a primary point of contact, communicating effectively with residents and management regarding housing rules, services, and community information.
- **Documentation and reporting**: Maintains accurate records of occupancy, leases, and maintenance requests, and may assist with financial reporting or invoicing.
- **Vendor and landlord management**: Liaises with external landlords or property management companies to secure housing opportunities and negotiate contracts.
- **Policy implementation**: Helps develop and implement housing policies and procedures to optimize program effectiveness.

Event Hall RolesRole Key Responsibilities**Event Hall Supervisor**Manages on-site operations during events, leading the event team and ensuring smooth execution on the day.**Event Hall Coordinator**Focuses on the pre-event planning, client relationship management, and logístical coordination with various vendors.**Event Hall Supervisor Job Scope**:

- **On-site execution oversight**: Oversees the smooth setup, execution, and teardown of events, ensuring everything runs to schedule.
- **Staff leadership**: Provides immediate supervision, guidance, and direction to event staff, including ushers, technical crew, and support personnel during an event.
- **Problem resolution**: Handles unexpected issues, emergencies, and last-minute requests that arise during events, acting as a key on-site decision-maker.
- **Quality control**: Verifies that all setup and service areas meet quality and safety standards as outlined in event plans.
- **Client communication (day-of)**: Serves as the primary contact for the client during the event to address immediate needs and ensure satisfaction.

**Event Hall Coordinator Job Scope**:

- **Planning and organization**: Plans and organizes all aspects of events, from initial inquiry to post-event follow-up.
- **Client engagement**: Works closely with clients to understand their vision, negotiate contracts, manage expectations, and translate requirements into detailed event plans (BEOs - Banquet Event Orders).
- **Administrative duties**: Manages event timelines, registration platforms, schedules, and ensures all necessary permits and documentation are in place.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Additional leave
- Flexible schedule
- Free parking
- Parental leave

Work Location: In person