Assistant Manager

3 days ago

Kuala Lumpur, Malaysia Imperium International College Full time

We are seeking a proactive and detail-oriented **Assistant Manager** to support the **Registry**department, with also focus on **exam coordination**, while also overseeing key registry operations and student administrative services. This role is vital in ensuring smooth academic processes and an efficient, student-focused administrative environment.

**Key Responsibilities**

**Examination Management**:

- Oversee end-to-end examination operations, including paper collection, moderation, secure printing, scheduling, and logistics.
- Manage the setup and conduct of exams, liaising with academic teams, invigilators, and students.
- Ensure timely release of exam dockets and proper record-keeping of results and assessments.
- Prepare reports and documentation for the Board of Examiners (BOE) and manage post-exam processes such as result release, appeals, and endorsements.
- Maintain high standards of confidentiality and compliance with internal policies and MQA/MOHE regulations.

**Registry Operations & Student Life**:

- Manage and update student records, enrollment status, credit transfers, and graduation tracking.
- Process documentation for student funding (PTPTN, EPF), scholarships, and invoicing.
- Support the planning and coordination of convocation and student-related events.
- Collaborate with academic departments and provide administrative support across the student lifecycle.
- Assist in audits and reporting for quality assurance and regulatory purposes.
- Handle student queries and ensure a responsive, service-oriented experience.

**Requirements**:

- Bachelor’s degree in Education Administration, Business, or a related field.
- Minimum 3 years of experience in higher education, preferably with exposure to both exam coordination and registry functions.
- Familiarity with academic processes, regulatory compliance (MQA/MOHE), and student funding systems (PTPTN, EPF).
- Strong attention to detail and ability to manage sensitive information with confidentiality.
- Good interpersonal, communication, and problem-solving skills.
- Proficient in MS Office; experience with CRM or student information systems is an advantage.

**Job Type**: Contract
Contract length: 12 months

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Parental leave

Schedule:

- Monday to Friday

Work Location: In person

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