Supply Chain Manager

Location: Petaling Jaya, Selangor, MY

Company: Nestlé Malaysia (NESPRESSO)

Full-time

Bachelor’s Degree

10+ years of experience

**Position Summary**

Drive supply chain operations to ensure that finished goods are available to meet consumers demand and satisfaction, both B2B and B2C. All at the right location, at the right moment and whilst meeting quality standards and minimizing costs. Oversees the demand plan for Malaysia in accordance to Nespresso Demand Planning best practices, including close contact with local Marketing, Commercial teams and flawless boutique supply operations.

**A day in the life of a Supply Chain Manager**
- 1. Drive the supply chain_
- Develop and implement the distribution network strategy for the market
- Develop operational excellence in Distribution & Fulfillment Management
- Develop new distribution services in close collaboration with B2C and B2B and Marketing
- Liaise with B2C and B2B and Marketing to ensure that all necessary launch or phase-out information has been correctly considered in the supply and demand plan
- Lead the Monthly Business Planning (MBP) meeting and implement the outcome
- Lead the MBP process, DPA and BIAS learning and ensure continuous improvement process with commercials teams.
- Ensure SKU reduction programmes being performed
- Ensure knowledge transfer on planning concept and method to the Commercial Teams, to enable them to better understand what is required from them.
- 2. Third Party Management_
- Effectively manage Third Party Providers and Service Level Agreements by monitoring interactions and comparing actual performance with pre-defined expectations, identifying potential problems, and determining appropriate actions to mitigate risks and ensure quality
- Capitalize on international networks to achieve specific business objectives within budget
- Monitor ways of working of Third Parties to ensure that it is in line with the Nespresso brand purpose and in compliance with local regulations and Nestlé standards and policies
- Drive improvement and innovation development opportunities in the services delivered by Third Party Providers, and collaborate effectively with Third Party Providers to realize said improvement or innovation
- Provide input to procurement based on expertise and requirements prior to signing contracts and Service Level Agreements with Third Parties
- 3. Management Team Responsibilities_
- Drive the organization’s business results by making tactical and operational decisions by building the department in a sustainable way
- Define and drive the right initiatives to achieve business results
- Support the BEO in making optimal investments and decisions in the OP process for both CAPEX and OPEX
- Manage and monitor the budget within the subdepartment
- Drive improvements and efficiencies in the organization by collaborating with other departments
- Lead the function including one direct report i.e. Demand and Supply Planner
- 4. People & Performance Management_
- Attract and retain talent, develop the personal effectiveness of employees by regular coaching and implementation of learning activities
- Build a strong team where team members collaborate effectively and understand their shared goals and purpose
- Set individual performance goals that provide a clear line of sight to organizational priorities and monitor progress towards achievement of goals by use of the PDP methodology
- Lead by example in terms of NLF behaviors and safety leadership
- Build the Nespresso culture by promoting and supporting a happy, healthy and safe working environment that encourages teamwork, ambition and a high level of professionalism
- 5. HQ & Market Reporting_
- Ensure on-time report submission i.e. DPA report, OOS report, MBP participation KPI etc.,
- Manage slow-moving inventory, food products aging report on a market level

**What will make you successful**
- Experience: Working experience in a similar capacity with an International Company would be an advantage (Demand and Supply Planning, Inter-market Supply Planning).
- Education: MSc/MA level Supply Chain Management
- Professional experience: 3-5 years’ experience in Supply Chain Management and 5-8 years’ experience in DSP, Warehousing and Last-mile logistics with a high quality consumer centric mindset (experienced preferably in a high end luxury brand or FMCG direct to consumers)
- Experienced people manager
- Experienced and Certified in LEAN Six Sigma methodology
- Experience in 3rd Party Management
- Experience in managing complex projects