Client Manager

1 day ago

Petaling Jaya, Malaysia NTT DATA Full time

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.

**Your day at NTT DATA**
As a Client Manager at NTT DATA, your role will center on building and nurturing relationships with our assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas. You'll use our state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions that address their specific business requirements.

You'll manage and grow relationships by leveraging strategic thinking and advanced planning skills, coordinating with our global network of offices to deliver exceptional client experiences. Your focus will include meeting revenue and margin targets while minimizing client churn and maximizing retention.

By utilizing your extensive knowledge of the latest technology sales methods and trends, you will develop and implement account strategies. You'll work closely with key stakeholders to realize business opportunities, contribute to revenue growth, and support clients throughout their buying lifecycle.

Acting as the first point of contact, you'll address client issues and ensure consistent client satisfaction. You will use your expertise to transform clients' needs into actionable solutions, helping them achieve their business goals with our services.

**To thrive in this role, you need to have**:

- Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements.
- Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth.
- Ability to identify and advance opportunities at assigned clients and prospects.
- Extensive experience in global partner management and sales environments, with a focus on business development.
- Capability to drive alignment to a common vision across multiple stakeholders.
- A collaborative mindset and the ability to adapt communication styles for diverse audiences.
- Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short
- to medium-term goals.
- A bachelor's degree or equivalent in business or a sales-related field.

**#LI-APAC**

**Workplace type**:
**About NTT DATA**

**Equal Opportunity Employer

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