Customer Service Hiring Fast

7 days ago

Johor Bahru, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

**ROLE: Customer Service Executive**

**(Supporting Hong Kong, Taiwan & China)**

**LANGUAGE: Traditional Mandarin, Cantonese & English**

**LOCATION**:
Nusa Jaya, a fast-developing city that offers a variety of opportunities

(FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)

FREE shuttle service transport from LRT station to Office based on selected schedule

**JOB SCOPE**:
Assist and resolve customers' inquiries with their e-hailing services, payment issues, e-hailing orders, e-hailing Apps, etc.

Exceeding customer expectation in terms of customer service & accurate information.

Working in a team to achieve the required KPI elements and SLA

**REQUIREMENTS**:
Good English, Mandarin & Cantonese communication skills (spoken & written)

SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided

**SALARY PACKAGE**:
Basic: RM3,200

Allowance: RM1000 (RM400 KPI, RM300 Night shift, RM300 Six working days allowance)

OT: Yes have overtime

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Rotational shift

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

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