Executive , Information Technology (It)

1 week ago


Alor Setar, Malaysia OHR MARKETING SDN BHD Full time

**RESPONSIBILITIES**:
**Technical Support**:

- Provide first-level technical support to end-users for hardware, software, and network-related issues.
- Troubleshoot and resolve IT issues in a timely manner.

**System Administration**:

- Document incidents and solutions in a ticketing system.
- Assist in the maintenance and administration of IT systems, including servers, workstations, and network devices.
- Perform regular system updates, backups, and preventive maintenance tasks.
- Monitor system performance and address any anomalies.

**Network Management**:

- Support the configuration and maintenance of local area networks (LAN) and wide area networks (WAN).
- Assist in the implementation and management of network security measures, including firewalls and intrusion detection systems.

**Software Management**:

- Support software deployment and manage licenses.

**IT Projects**:

- Participate in IT projects, including system upgrades, migrations, and new implementations.
- Collaborate with team members on project planning and execution.

**Documentation and Reporting**:

- Maintain accurate records of IT assets, configurations, and procedures.
- Generate reports on IT performance metrics and user feedback.

**Training and Support**:

- Provide training and guidance to end-users on IT systems and best practices.
- Assist in the development of user manuals and training materials.

**QUALIFICATIONS**:

- Diploma or Degree in Information Technology, Software Engineering, Computer Science or any related fields
- Fresh graduate or Entry-Level.
- Familiarity with IT service management (ITSM) tools and practices.
- Know basic Programming.

**Job Types**: Full-time, Contract
Contract length: 4 months

Pay: RM1,800.00 - RM2,200.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus



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