M customer Service Exec

2 weeks ago

Bukit Bintang, Malaysia SUPER HERO FAMILY ENTERPRISE Full time

Job Descriptions
- Attend to all customer inquiries through various channel of communication
- Provide a positive, empathetic, enthusiastic and professional service towards the customer at

all times
- Proficient in company products and services knowledge to provide accurate information to

customer in a timely manner as per company regulations
- Collect feedback and establish a healthy and professional customer relationship
- Monitor all community comments, complaints and messages and respond accordingly
- Maintain all work records, transaction and documents
- Carry out any other related task assigned by the company

Job Requirements
- Education SPM or higher
- Fluent language skill in Mandarin and English
- Ability to read and write in Mandarin (China Client)
- Typing speed of 40 words per minute (WPM) and above
- Strong learning ability and communication skill
- Analytical thinker with strong conceptual and problem solving skill
- Proficient in Microsoft Office

**Job Type**: Permanent

**Salary**: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

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