Practical Trainee for Customer Service Department

1 week ago


Bangi, Malaysia NLI Education Sdn Bhd Full time

Responsibilities:

- Assist in handling inquiries, feedback, and basic complaints in a professional and timely manner.
- Support the admission/enrollment process by guiding parents through registration steps.
- Help prepare and update customer records, databases, and communication logs.
- Follow up with parents on pending documents, payments, or enrollment confirmations.
- Assist in coordinating trial classes, parent meetings, and school visits.
- Collaborate with the marketing and academic teams to ensure accurate information is delivered to parents.
- Participate in creating and improving FAQs, communication templates, and customer service materials.
- Provide general administrative support to the customer service team as needed.

Requirement:

- Currently enrolled in a Bachelor's of Mass Communication/ Marketing/ Customer Service/ Business Management or any related fields
- Strong organisational and communication skills.
- Eagerness to learn and contribute to a collaborative team environment.

**Job Types**: Full-time, Internship

Pay: RM500.00 - RM600.00 per month

Work Location: In person



  • Bangi, Malaysia NLI Education Sdn Bhd Full time

    **Role : Internship / Fresh Graduates / Entry Level** **Job Summary**: We are looking for a creative and enthusiastic **practical trainee / fresh graduates for Marketing Department**with a passion for **photography, videography, and video editing.** This role offers an exciting opportunity to develop visual content that enhances our brand presence across...


  • Bangi, Malaysia NLI Education Sdn Bhd Full time

    **Employment Type: Internship** **Role Overview** We are seeking a practical trainee to support our admin operations, focusing on packing and distributing materials for our preschool and playhouse centers. **Key Responsibilities**: - Pack and organize materials for all centers. - Manage inventory and ensure stock availability. - Coordinate delivery and...


  • Bangi, Malaysia PRIMABAGUZ FOODS SDN BHD Full time

    **JOB RESPONSIBILITIES** - Monitor the Customer Service duties to ensure sales orders are issued on time to avoid delay of customer’s order. - Manage customer enquiry or request related to sales order - Handle the customer’s complaint related products/delivery/ returns/reject etc. - Responsible to handle Export order / East Malaysia and any large volume...

  • Practical Trainee

    2 weeks ago


    Bangi, Malaysia Global Amity Sdn Bhd Full time

    Job Requirement: 1. Diploma in Air-Conditioning / Electrical / Building Services 2. Competent in Microsoft Office (Word, Excel, Power Point) 3. Possess a valid class D driving license. 4. Male applicants only Job Descriptions: 1. To handle office maintenance as well as administrative support services to ensure smooth running of company operations. 2. To...


  • Bangi, Malaysia GD Express Sdn Bhd Full time

    **Key Responsibilities**: - Customer Interaction: Greet all incoming calls professionally and answer a timely manner. - Order Management: Process and key in all orders using the **Customer Service and Traffic Control** system efficiently. - Dispatch Coordination: Arrange pick-up orders and coordinate with relevant couriers for timely dispatch. - Shipment...


  • Bangi, Malaysia NEEWA GROUP - PRUDENTIAL ASSOCIATES Full time

    Attending the formal training provided by the organization, noting down the instructions given while training, understanding the theoretical aspects of the organization's goals and operations, understanding the organization's expectations from their executive for planning the career goals accordingly, etc. Working in various departments on a rotational...


  • Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    **Job Scope**: - General admin and customer support. - Perform basic administrative work such as filling, data entry, prepare documentation, event management. - Perform customer service task such as handle order, customer complaints and packing order. - Liaise with internal departments to ensure smooth operation. - Perform market research on industry news...

  • Customer Service

    1 week ago


    Bangi, Malaysia Penerbitan Pelangi Sdn. Bhd Full time

    **Job Descriptions** - Customer Service - Manage enquiries from Lazada, Shopee Malaysia, Shopee Singapore & Facebook which require work from home on the weekend on monthly rotation basis. - Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring customer complaints are issued and closed...

  • Service Advisor

    2 days ago


    Bangi, Malaysia Suid Auto Service Sdn Bhd Full time

    SERVICE ADVISOR / PENASIHAT SERVIS KENDERAAN JOB SCOPE - Greet customer & direct to an available technician - Prepare quotation and explain to customer on the service planned - Follow up and monitor the job. Order parts in line with technicians request - Handle customer queries and consult with technician when necessary - Receive customer payments - Do daily...


  • Bangi, Malaysia NLI Education Sdn Bhd Full time

    **Key Responsibilities**: - Assist in recruitment processes, including job posting, resume screening, and coordinating interviews. - Support in onboarding and orientation activities for new hires. - Contribute to the development and implementation of HR policies and procedures. - Assist with employee engagement initiatives and events. - Provide...