Customer Service Department Manager

**JOB DESCRIPTION & RESPONSIBILITIES** - Strengthen order management process from order receipt to order execution - Supervising and coordinating the daily operations of customer service department with Manufacturing, Logistic and Sales team for servicing customers. - Setting customer service goals for team members and helping them reach those goals -...

SOGO is a leading retailer in Kuala Lumpur, Malaysia with over 700,000 square feet filled with the latest fashion trends, home convenience wares, hottest sales and promotions throughout the year. We also have Cosmetics & Fragrances, Fashion Clothes, Home Furnishing, Children & Infant Wear, Electronics & Gadgets, Fast Food & Restaurants all under one roof!...

Job Responsibilities:Oversee all customer service activities related to logistics, shipping, warehousing, and distribution.Ensure prompt handling of customer inquiries, bookings, documentation, shipment tracking, and delivery updates.Coordinate with internal departments to resolve shipment delays, customs clearance issues, and documentation...

The Sales, Marketing & Customer Service Manager role is a dynamic position that combines strategic leadership in sales and marketing with hands-on involvement in customer service Responsibilities: 1. Develop and execute strategic sales plans to achieve business goals and revenue targets. 2. Identify and pursue new business opportunities, partnerships, and...

Understand Company’s branding and corporate guideline to maintain good reputation of the brand towards customers. - To answer and assist all type of customer’s inquiry from all the communication platform such as: - Whatsapp - Direct Message on Social Media - Phone Call - Telegram - To fully handle Jovian RTW Inquires following the guideline and...

1. Ensure service level of stock meets the expectation set. 2. Manage and control stock level in the store. 3. Maintain high standards of stock presentation and display at selling floor. 4. Monitor and ensure signage and pricing are up-to-date. 5. Assisting in conducting and coordinating stock take activities. 6. Assisting in implementing MYDIN policies and...

Establish a good relationship with customers and provide excellent customer service. - Provide customers with accurate and precise product and service information. - To represent the company in a positive and professional manner. - Exceeding customer expectations in terms of customer service and accurate information. - Handle customer service-related...

Establish a good relationship with customers and provide excellent customer service. - Provide customers with accurate and precise product and service information. - To represent the company in a positive and professional manner. - Exceeding customer expectations in terms of customer service and accurate information. - Handle customer service-related...

**Key Responsibilities: - ** **Customer Interaction**: - Provide accurate information about services, pricing, policies, and procedures. - Resolve customer issues by investigating and troubleshooting problems, offering appropriate solutions, and ensuring follow-up as needed. - Maintain accurate records of customer interactions, transactions, and feedback...

**Key Responsibilities: - ** **Customer Interaction**: - Provide accurate information about services, pricing, policies, and procedures. - Resolve customer issues by investigating and troubleshooting problems, offering appropriate solutions, and ensuring follow-up as needed. - Maintain accurate records of customer interactions, transactions, and feedback...