Bellman

3 days ago

Ipoh, Malaysia Kinta Riverfront Hotel & Suites Full time

Checks the daily arrival list for VVIPs or guests with special need
- To be present at the Concierge/Reception desk or at the lobby to be ready to assist guests, colleagues and visitors when requested
- Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner
- Tag baggages it and return the identification slip to guests
- Assist guests with luggage to the front desk
- Escorts guests to room, placing luggage in room assigned by front desk
- Inspect guest room for order and adequate supplies and inform guests of room amenities
- Delivers faxes, messages, packages and flowers to guests room and other offices
- Inform Front Desk Cashier to charge items given on loan, in case there is any charges applicable
- Ensure the efficient delivery and collection of group luggage
- Ensure that the guest has verified that all luggage has been accounted for
- Assist guest with long term luggage store requests/ left luggage requests
- Update and file the long term luggage store requests/ left luggage requests
- Update and file errand cards
- Update the luggage movement register
- Transport departing guests luggage from the room to the lobby, then into a car or taxi after reconfirming with the guest
- To provide an efficient luggage storage, delivery and collection service
- Complete tasks assigned on time
- Perform any other duties as required by the Management.

Additional Requirement:

- Oral proficiency in English language
- 0-1 years experience in similar capacity, in hotel industry

**Salary**: RM1,500.00 per month

**Benefits**:

- Additional leave
- Meal provided

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

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