Business Office Executive
1 week ago
Patient Registration & Admission:
- Manage patient registration and admission processes. Ensure accurate data entry and verification of patient details and insurance coverage.
- Billing & Invoicing:
- Prepare and issue accurate inpatient and outpatient bills. Ensure all charges (doctor’s fees, medications, procedures, room charges) are captured.
- Insurance & Guarantee Letter:
- Liaise with insurance companies or third-party administrators (TPAs) for guarantee letters.
- Verify insurance coverage and follow up on claims submission and payments.
- Payment Processing & Collection:
- Handle cash, card, online, and insurance payments.
- Reconcile daily collections and submit reports to the Finance department.
- Assist in debt collection or outstanding bill follow-ups
- Customer Service & Front Desk
- Attend to patient and family inquiries regarding billing, insurance, and admissions.
- Provide clear explanations and maintain professional communication.
- Administrative Reporting.
- Generate daily, weekly, and monthly business reports.
- Support audits, internal reviews, and management reporting.
- Compliance & record Management.
- Ensure adherence to hospital SOPs, regulatory guidelines (e.g., Ministry of Health),and data privacy standards.
- Maintain accurate records and filing systems (manual or electronic).
- Team Coordination.
- Work closely with clinical, nursing, finance, and customer service departments.
- Support management in improving workflow efficiency and patient satisfaction.
Qualifications & Skills:
- Diploma or Degree in Business Administration, Finance, Healthcare Management, or related fields.
- 1-3 years of experience in a hospital or healthcare setting is preferred.
- Familiarity with hospital information systems (HIS), billing software, and insurance
Pay: RM1,727.99 - RM2,500.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Evening shift
- On call
Supplemental Pay:
- Overtime pay
- Performance bonus
Work Location: In person
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