Astro Call Centre

Job OverviewThis role involves handling both inbound and outbound customer/client calls, ensuring excellent service delivery for travelers within Malaysia and Singapore.Key ResponsibilitiesHandle inbound and outbound calls from customers and clients in a professional and courteous manner.Provide accurate information, assistance, and solutions to customer...

Experience:Min 4 Years in Nurse Coordinator call centre Shift: permanent/Rotational Shift Role: Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train...

Monitor call recordings and provide management with insights - Manage staff attendance and leave records - Coordinate onboarding process for new hires with HR and user access team - Handle claims and address internal office infrastructure issues with infra department - Organize and tidying up reports - Work closely with the management team and ensure...

List-ID: 100454661Today 15:20 **Job Description**: - **REQUIREMENTS** - Proficient in Microsoft Office(Excel and Word) - Good communication and interpersonal skills - Self motivated and result driven **JOB SCOPE** - Attending to all outgoing and incoming calls and to resolve relevant issues. - Key in of client details and information and attend to their...

**Job Summary** We are looking for enthusiastic and persuasive **Telesales Representatives** to join our team. No prior experience is required—just a keen interest in sales, strong communication skills, and a willingness to learn. This role involves making outbound calls, engaging with potential customers, and promoting our products/services. **Key...

Job description: 1) Primarily an in-house Third Party Administrative function (TPA).Responsible for answering inquiries from clients regarding cashless admission/interim/discharge/post hospitalization claims/insurance company policies 2) Analyzing caller's enquiries to determine appropriate action by transferring calls to other departments for required...

Top performing and established centre looking for Assistant Centre Manager for English centre in Kota Damansara. Reporting directly to Centre Director. Scope includes, but not limited to: 1. Handle and make presentations to parent/student walk-ins 2. Prepare and handle academic materials 3. Responsible for all administration work 4. Prepare and enter data...

**JOB RESPONSIBILITY** 1. Respond promptly and professionally to customer inquiries and resolve issues. 2. Handle customer complaints and feedback, and escalate complex issues when needed. 3. Keep accurate records and documentation of customer interactions. 4. Manage large amounts of inbound and outbound calls in a timely manner. **JOB REQUIREMENT** 1....

**RESPONSIBILITIES AND TASKS** - Assist in coaching and developing a team of Customer Support Representatives and to actively participate in, contribute to, as well as align, CSC delivery to meet agreed service levels and targets. - Employ effective methods to develop team cohesiveness, increase employee motivation and satisfaction and reduce staff churn. -...

**Purpose of the role**: A Call Center Executive’s role is to ensure a business’ customers receive outstanding support and all their needs are met. Call Center oversee the customer support department’s day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer satisfaction. **Working...