Quality Assurance

JLL supports the Whole You, personally and professionally.

**Responsibilities**:
Advise, guide and support managers in the implementation of Quality Assurance and Control practices both on site and within the office environment.
Prepare and develop the overall project Quality Assurance Plan, and effectively monitor implementation of QA / QC guidelines and procedures during the project lifecycle.
Review Contractor’s Quality Assurance Plan and provide feedback and recommendation as necessary.
Ensure that the Contractor, Sub-contractors, and other members of the project team observer Quality Assurance guidelines, and report violations of procedures.
Establish a document coding structure for all documents as required in association with the document controller and the clients requirements.
Establish the permit approval system as required.
Establish and maintain consistent and adequate administration procedures to ensure that all information is current and that the Project Team receives the latest information.
Ensure that electronic and hard-copy project documentation is filed and stored in a methodical and secure manner, and establish archiving procedures as required.
Conduct periodic Quality Assurance Audits
Audit documentation to ensure adherence to guidelines and procedures.
Review documentation and provide feedback on how documentation could be improved.
Audit flow of documentation to verify that processes, procedures and flow charts set up for the Project have been followed.
Provide recommendation how the processes, procedures and flow charts could be improved.
Monitor forms usage, ensure that adequate site records are maintained, and provide Non-Conformance Records (NCRs) as required in accordance with the client’s requirements.
Audit processes and procedures, the issuance and follow up of NCRs and monitor trends to verify that meaningful corrections and corrective actions are proposed, approved and implemented in a timely manner, to prevent recurrence.
Prepare and maintain relevant QA / QC logs.
Prepare applicable QA / QC reports.
Ensure that appropriate QA / QC procedural training is delivered.
Carry out analysis on lessons learned.
Manage and mentor QA / QC Auditor(s) as necessary.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.