Guest Services Supervisor

KEY JOB RESPONSIBILITIES 1.Receive guests, sell, register and assign room to check-in guest. Ensure the correct registration process is covered. Certain details are confirmed with the guests in relation to check-out dates, methods of payment details, etc. 2.Ensure full knowledge on all room types and locations, packages, room rates, discount schemes, etc....

**Job Number** 24087434 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

Job Description: - Greeting guests upon arrival and making them feel welcome. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. **Job Type**:...

Responsible, honest & possess good problem solving skills -Assisting team member in front office and housekeeping department -Involve in F&B function and event at the Hotel -Customer or Guest Servicing with smile. Ability to multitask -SPM with 1 year experience in related industry. Diploma holder encourage to apply Provide Accommodation For Guests SPM / O...

1. Meet and greet hotel guests warmly and courteously. Attend to all guest needs and queries. 2. Sell (eg: walk in guest based on room availability), register and assign rooms to incoming guests, ensure that registration forms are properly filled up. 3. Make sure all check-ins are prepaid or a deposit is collected. All check-in should be keyed into IFCA...

Required Skills and QualificationsSociable and able to connect with guests and build trusting relationships.Efficient in managing priorities and ensuring timely service.Attentive and providing personalized service to each guest.

**หมายเลขงาน** 24087434 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia ดูบนแผนที่ **ตารางการทำงาน**...

Supervising and coordinating the front desk team to provide high-quality customer serviceHandling guest inquiries, reservations, check-ins and check-outs efficientlyOverseeing the accurate processing of financial transactions and maintaining proper recordsMonitoring and reporting on front desk performance metricsScheduling and managing front office staff to...

**Job Number** 24029043 **Job Category** Golf, Fitness, & Entertainment **Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Create recreational activity agendas and advertisements using publishing...

**Job Number** 24102586 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run daily reports (number of arrivals, departures), identify any special...

**Job Number** 23142713 **Job Category** Housekeeping & Laundry **Location** Sheraton Kuching Hotel, Jalan Tunku Abdul Rahman, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure...

**Job Number** 24102515 **Job Category** Housekeeping & Laundry **Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Enter status of rooms cleaned. Complete checklists to report cleanliness and condition...

**Job Number** 23154253 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the successful functioning of the department. Major responsibility...

**Job Number** 23142685 **Job Category** Food and Beverage & Culinary **Location** Sheraton Kuching Hotel, Jalan Tunku Abdul Rahman, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum service and that guest needs...

**Job Number** 24027170 **Job Category** Food and Beverage & Culinary **Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum service and that...

**Job Number** 24070533 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...

Job OverviewWe are seeking a highly motivated and experienced professional to join our team as a Meetings and Events Manager. As a key member of our Resort operations team, you will play a vital role in delivering exceptional guest experiences and driving business growth.Key Responsibilities:Develop and implement strategies to promote the "Meetings and...

**Job Number** 23143706 **Job Category** Loss Prevention & Security **Location** Sheraton Kuching Hotel, Jalan Tunku Abdul Rahman, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Patrol all areas of the property; secure rooms; assist guests with room access. Conduct...

We're seeking an individual who can manage inventory, maintain high-quality services, and ensure compliance with health and safety rules.You'll be part of a dynamic team that works together to create memorable experiences for our guests.Our resorts offer a range of restaurants, bars, and catering spaces, providing a multi-faceted environment where you can...

**Hotel Housekeeping Assistant Job Description** - Performs cleaning duties in all guest rooms and back of house. - Perform room checking & release rooms - Supervise Housekeeping Assistant work. - Prepare room report & work list for Housekeeper - Conduct training for her/his subordinates - Consistently offers professional, friendly, and engaging service. -...