Intern, Ride

1 week ago

Kuala Lumpur, Malaysia AirAsia Full time

**Duties**
- Manage advance booking operations such as B2B job card creation, driver assignment, problem resolution and drivers movement monitoring
- Ensure service fulfillment are being adhered to and ensure minimum of 90% job completed with 0% cancellation by system
- Handle any quick queries from drivers and customers related to the advance bookings service
- Develop and maintain good relationships with both airasia ride drivers and customers
- Statistically understanding and develop report of operations
- Work closely with internal teams to meet advance booking operations needs

**Skills**:

- Must-Have:_
- Operational Mindset: Ability to understand and execute tasks efficiently within the operational framework of the organization.
- Excellent Verbal and Written Communication Skills: Capable of articulating ideas clearly and concisely in both written and verbal forms.
- Deadline Management: Proficient in managing time effectively to meet project deadlines and adapt promptly to changes in priorities.
- Independence and Self-Supervision: Demonstrates the ability to work autonomously with mínimal supervision, taking ownership of tasks and projects.
- Meticulousness and Self-Drive: Pays attention to detail and possesses a proactive approach to work, striving for excellence in all tasks undertaken.
- Positive Nature: Maintains a fun and positive attitude, contributing to a collaborative and enjoyable work environment.
- Nice-to-Have:_
- Detail Orientation: Exhibits thoughtfulness and precision in the execution of tasks, ensuring high-quality deliverables.
- Multitasking and Stress Management: Capable of handling multiple tasks simultaneously and remaining composed under pressure.
- Team Player: Enjoys collaborating with others, fostering a supportive and cooperative team dynamic.
- Resourcefulness: Possesses the ability to identify and implement innovative solutions to challenges as they arise.

Qualifications & Experience
- Currently pursuing a degree or equivalent qualification.
- Available for a minimum internship commitment of at least 6 months.
- WIlling to be based in KL Sentral/Puchong Office.

**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

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