Theme Park Internship

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Berjaya Times Square Management Corporation Sdn Bhd Full time 10,000 - 12,000 per year

Overview:

During the internship, the trainee will be exposed to various departments within the Theme Park to gain a comprehensive understanding of tourism and theme park management operations. The intern will rotate through key departments including Operations, Sales & Marketing, and Finance, and will also perform general administrative and data-related tasks as part of the learning process.

1. Operations Department:

  • Attach to the Customer Service team to observe and report the daily front-line operations, including guest assistance, ticket validation, and customer inquiries at the main entrance.
  • Attach to Rides Attendants to learn standard operating procedures, safety practices, and guest management during ride operations.
  • Attach to the Food & Beverage (F&B) outlets to observe service operations, inventory management, and guest interaction within the Theme Park's F&B environment.
  • Work alongside Theme Park Executives to understand daily reporting, briefings, incident documentation, and problem-solving processes.
  • Prepare a summary report upon completion of the rotation, highlighting key operational insights and learning outcomes.

2. Sales & Marketing Department:

  • Learn the fundamentals of customer relationship management and support initiatives to improve guest engagement and satisfaction.
  • Assist the marketing team in identifying target markets and potential partners to increase visitor numbers and event participation.
  • Participate in the organization and execution of events birthday parties, school excursions, graduation ceremonies, and promotional campaigns.
  • Contribute to the creation of marketing content, including written materials, photos, videos, and social media posts.
  • Support marketing and promotional activities, including direct mail, online campaigns, and in-park advertising.
  • Assist in administrative and coordination tasks related to event management and marketing operations.

3. Finance Department:

  • Observe and assist in cashiering operations at various points including ticketing counters, F&B kiosks, and the Kids Playground.
  • Learn the processes involved in cash handling, reconciliation, and daily reporting.
  • Gain exposure to the Finance Department's back-office operations, including data entry, voucher preparation, and documentation.
  • Assist in the preparation of weekly or monthly financial summaries and reports as assigned.
  • Understand the integration of finance procedures with operational and sales functions in a theme park environment.

Job Type: Internship

Contract length: 3 months

Pay: RM RM1,000.00 per month

Benefits:

  • Professional development

Application Question(s):

  • Please list your internship period, from start to end date. (DD/MM/YY) - (DD/MM/YY)

Education:

  • Diploma/Advanced Diploma (Required)

Work Location: In person

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