Travel Customer Service Specialist

**工作摘要：** 作為旅遊客戶服務代表，您將成為我們在台灣客戶的第一聯繫人。您的主要職責是協助客戶解答旅行查詢、預訂以及他們在旅行過程中可能遇到的任何問題。您將提供卓越的服務，確保客戶滿意並促進長期關係。 **主要職責：** -

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term...

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build...

Manage all related to travel matters. - Handle daily reservation & ticketing. - Ensure timely issuance of tickets and flight reservations to meet the demand of our clients. - Assist in visa requirements, car rental, accommodation and other related travel services. - Ensure accuracy in travel bookings including departure and arrival dates, passenger...

Wanted to have a career change? This might be a place for you to shine! We are hiring for Mandarin Customer Service for Travel Platform to join our team! **Job Description**: - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support...

**" Exciting Opportunity in KL Sentral, Malaysia! "** **We're looking for talented individuals to join our team as Social Media Chat Support Specialists (Mandarin + English)!** - **Position: Advisor I, Customer Service ( Local Mandarin )**: - **Working Location**:Prima 1, Block3507, Jalan Teknokrat 5, 63000 Cyberjaya, Selangor, Malaysia. - **Working Hours**:...

**Job Profile Summary**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. - Ensure service delivered to our customers meets...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint...

The Services Account Executive acts as the focal point and leader for coordinating all infrastructure services, Managed services and engagement activities with customers and partners as required based on the allocated territory and accounts. The selected candidate will work with Dell Account teams (account managers, presales, and specialty sales) and CSG...