Sales Manager

1 week ago

Damansara, Malaysia JP Merchandise Sdn Bhd Full time

**Job Summary**:
The Sales Manager will be responsible for leading a team of sales professionals to achieve sales targets, expand market presence, and build strong customer relationships within the IT solutions sector. This role requires a proven track record in sales, team leadership, and a solid understanding of the retail or e-commerce industry.

**Key Responsibilities**:

- **Sales Target Achievement**:

- Develop and implement sales strategies to achieve and exceed sales targets.
- Monitor sales performance, analyze market trends, and identify opportunities for growth.
- Manage the sales pipeline and ensure accurate sales forecasting.
- **Team Leadership & Management**:

- Lead, mentor, and motivate a team of sales representatives.
- Provide training, coaching, and support to team members to enhance their sales skills and product knowledge.
- Set performance goals, conduct performance reviews, and provide constructive feedback.
- **Client Relationship Management**:

- Build and maintain strong relationships with key clients.
- Understand client needs and provide tailored IT solutions.
- Ensure high levels of customer satisfaction and retention.
- **Product Knowledge**:

- Stay updated on industry trends and emerging technologies.
- **Collaboration**:

- Work closely with other departments, such as Marketing, Product Development, and Technical Support, to ensure effective sales strategies and customer satisfaction.
- Provide feedback to product development teams based on customer needs and market trends.
- **Reporting**:

- Prepare and present regular sales reports to senior management.
- Track key performance indicators (KPIs) and provide insights on sales performance

**Key Qualifications**:

- Over **3 years of related experience in the IT industry**, bringing valuable insights and expertise to the role.
- Bachelor's Degree in Business Administration, Marketing, Information Technology, or a related field.
- **Proven and demonstrable experience specifically with Point-of-Sale (POS) systems, including sales, implementation, or in-depth technical understanding.**:

- Strong sales and negotiation skills.
- Excellent leadership and team management abilities.
- Solid understanding of IT concepts and POS systems.
- Excellent communication and presentation skills.
- Ability to build and maintain client relationships.
- Fluency in English and Bahasa Malaysia.
- Fluency in both Chinese and English to effectively communicate with Mandarin-speaking clients and diverse stakeholders.

**Why Join Us?**
- Collaborative and supportive work culture.
- Opportunities for professional growth and development.
- Be part of a forward-thinking organization where your contributions make a real impact.

Pay: RM5,000.00 - RM6,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Commission pay

Ability to commute/relocate:

- Damansara: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Sales: 3 years (preferred)

Work Location: In person

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