Customer Service

2 days ago


Nusajaya, Malaysia Qinglong Building Supplies Sdn Bhd Full time

**What you'll be doing**:

- Assist the Customer Service team with order handling, delivery updates and documentation
- Communicate with Mandarin-speaking clients, suppliers and site teams
- Coordinate with production, logistics and internal departments to ensure smooth operations
- Help resolve issues, track follow-ups and ensure a great customer experience
- Maintain accurate customer records, support documents and CRM data
- Learn the ins and outs of customer service operations in a real-world industry setting
- Provide basic admin support including data entry, filing and document management
- Gather customer feedback and contribute ideas to improve service quality and processes
- Work alongside senior staff and join team discussions on customer feedback and service improvements
- Jump in on ad-hoc tasks and support wherever needed to keep the team running smoothly

**Job Types**: Full-time, Permanent, Internship, Fresh graduate

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Flexible schedule
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary
- Attendance bonus
- Performance bonus
- Yearly bonus

**Language**:

- Mandarin (required)

Work Location: In person


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