Card Specialist

5 days ago

Kuala Lumpur, Malaysia Hong Leong Bank Full time

If you are looking to excel and make a difference, take a closer look at us

_ Location: Phnom Penh, Cambodia_

Responsibilities:

- Provide support to internal and external customer related to all ATM cards e.g. CSS ATM Card, Master Cardetc.
- Assist Line Manager in managing card operation in Digital Banking and Alternative Channel department
- Develop the flow of the operations policy or SOP for Card Operation
- Monitor all card issuing and personalization and embossing file with vendor and including with proper distribute all cards to branches.
- Manage card delivery, implementation, clearing & settlement reports including Authorization.
- Assist to monitor the updated rules & regulations to comply with CSS and MasterCard, other card scheme
- Keep track with all Fraud/ Risk which happen to customer.
- Support the Marketing Team and Head of Branch Network for the card products and services for customers.
- Monitor and support any issues for customer including internal staff related to ATM card such as CSS ATM Card, Master Card. Etc.
- Work closely with relevant stakeholders to resolve any complaints including transaction disputes, card issue,
- Prepare the dispute forms and have the knowledge of VROL, MARCOM or related card scheme dispute systems
- Prepare LAT, QMR, GOC to card scheme
- Track the card scheme invoices and payments
- Manage and monitor the Card stock
- Produce the daily, weekly and monthly reports to the Line Manager & management
- Work with other tasks assigned by Line Manager

Requirements:

- Degree in Finance /Banking/Economics or related fields and Preferably having good knowledge of core banking system and Master card
- Minimum 2-year experience in ATM Card, International Scheme Card, Fraud, Dispute, Settlement and Reconciliation management.
- Hands on experience with card handling, online payments and Master Card knowledge is preferred.
- Good knowledge in Card Management including International Scheme Card, E Commerce of developing and delivering digital and mobile propositions to meet specific customer needs
- Understand the technology and operations implications of proposition delivery
- Be able to work with the 3rd party platform and data providers
- Good planning, organization, interpersonal and communication skills.
- Strong communication and negotiation skills
- Good Leadership and motivation skills.
- Work independently with a Numeric and analytical skill
- Conscious of details and accuracy
- English is proficiency

_ About Hong Leong Bank_

_ We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._

  • Card Operations Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia OSL Pay Full time

    OSL is Hong Kong's first SFC-licensed digital asset platform. We are seeking aCard Operations Specialistto build and scale our global card program from the ground up, defining how the world spends its digital assets.Key ResponsibilitiesArchitect the global operational strategy and manage critical relationships with international card organizations (e.g.,...

  • Card Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time 15,000 - 30,000 per year

    If you are looking to excel and make a difference, take a closer look at us…Location: Phnom Penh, CambodiaResponsibilities:Provide support to internal and external customer related to all ATM cards e.g. CSS ATM Card, Master Card… etc.Assist Line Manager in managing card operation in Digital Banking and Alternative Channel departmentDevelop the flow of...

  • Commercial Cards Contract Analyst

    3 days ago

    Kuala Lumpur, Malaysia Citi Full time

    At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help...

  • Commercial Card Sales Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia UOB Full time 60,000 - 120,000 per year

    About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

  • Customer Support Specialist

    20 hours ago

    Kuala Lumpur, Malaysia Organon Full time

    **The Position** The** **Corporate Card Support Team Specialist will work with a team of around 40 professional Source to Settle (StS) colleagues in the Center delivering and managing end to end StS processes, ensuring all StS processes and transactions comply with accounting standards, policies, SOX and statutory requirements for Organon in all global...

  • Merchant Onboarding Specialist

    2 weeks ago

    Kuala Lumpur Centre, Kuala Lumpur, Malaysia DCS Card Centre Sdn Bhd Full time 60,000 - 120,000 per year

    DCS Card Centre is a financial institution founded in 1973 and formerly known as Diners Club Singapore. We bring decades of expertise and commitment to payments and innovate digital solutions to DeCard.With a strong heritage rooted in the space, our expertise in delivering secure, reliable, and cutting-edge payment solutions is licensed by the Monetary...

  • Technical Card Scheme Mandate Specialist

    7 days ago

    Kuala Lumpur, Malaysia GlobalBlue_IT Full time

    Technical Card Scheme Mandate Specialist - Payments Business Unit/Function: Added Value Payment Solutions Reports to: Project Director - Payments Job type: Permanent Workload: 100% Nature and aim of the position We seek a technically adept Card Scheme Mandates Specialist to translate complex card network (Visa, Mastercard, Amex, etc.) rules into...

  • KYC Specialist

    3 days ago

    Kuala Lumpur Centre, Kuala Lumpur, Malaysia DCS Card Centre Sdn Bhd Full time

    DeCard, by DCS Card CentreDeCard provides a credit limit with flexible and accessible requirements. At the core of this offering is D-Vault, an exclusive account with innovative digital features. D-Vault allows you to consolidate your assets into a single balance, which can be used to pay off outstanding balances or set as your spending limit when linked to...

  • Specialist, Credit Card Propositions

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time 80,000 - 120,000 per year

    • Develop and manage / enhance Credit Cards product value proposition to grow market share and card profitability.• Own the proposition goals with accountability for P&L target set.• Proactive product & business development / approaches –to be abreast with the market needs and trend to remain competitive in the industry.• Collaborating with...

  • KYC Specialist/ Team Lead

    2 weeks ago

    Kuala Lumpur Centre, Kuala Lumpur, Malaysia DCS Card Centre Sdn Bhd Full time 24,000 - 60,000 per year

    DeCard, by DCS Card CentreDeCard provides a credit limit with flexible and accessible requirements. At the core of this offering is D-Vault, an exclusive account with innovative digital features. D-Vault allows you to consolidate your assets into a single balance, which can be used to pay off outstanding balances or set as your spending limit when linked to...