Customer Services/sales Clerk

7 days ago


Hulu Selangor, Malaysia Prudential Ampri Cleanroom Services Sdn Bhd Full time

**About the position**:

- Based in Batang Kali, Selangor**:

- Training at Singapore Branch for 2 weeks only.**:

- Required to do overtime & fluent in English to handle Singapore customers.**

**Job Descriptions**
- To prepare quotations and support Sales Person on Sales Inquiries
- To update contact details of customer's person in charge, working hours and delivery requirement in Customer Profile.
- Send any Notification of Change (NOC) to customer.
- Handle customer complaints, escalate the complaints to related dept and work together to provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.
- Preparing sample request forms and overseeing the monitoring process for tracking the return of samples.
- To liaise with customers on estimated or planning delivery date for goods and coordinating delivery schedules.
- To liaise with customer on new order received;
- Order processing:

- To give after sales support as and when needed by customer.
- Prepare delivery report, PO report, etc. to customer as and when needed.
- Prepare and present Sales Report to management; Sales amount, Sales Order (SO) report.
- Any other task assigns by management from time to time.

**Job Type**: Permanent

Pay: RM1,800.00 - RM2,300.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Supplemental Pay:

- Overtime pay

Application Question(s):

- Willing to go training in our Singapore Branch for 2 weeks?

**Language**:

- fluent english (preferred)



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