Customer Service Consultant

2 weeks ago


Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time

要求
- 擁有1年以上金融科技或區塊鏈產業的實務經驗。
- 熟悉專業的英文電子郵件寫作。
- 能夠向內部部門闡明問題或問題。
- 了解區塊鏈將是一個優勢。
- 能夠用國語溝通將是一個優勢。
- 良好正面的態度,對學習有濃厚的興趣。

責任
- 為我們的客戶提供公平的結果並確保服務品質到位。
- 積極與內部部門分享客戶回饋,改善客戶體驗。
- 積極回應從社群媒體收到的回饋。
- 與內部團隊合作,確保所有產品的售前售後服務到位。

好處
- 具競爭力的薪資待遇(底薪+交通補貼+夜班補貼+豐厚的KPI獎金計畫+年度獎金)。
- 絕佳的成長和晉昇機會:我們為您提供支援、技能發展、輔導機會和培訓計劃,以幫助您取得成功。
- 員工參與、認可和讚賞計劃
- 提供年假、病假、住院假、婚假、產假、陪產假等多種福利。
- 全面的保險保障
- 節日禮物、結婚禮物、生日禮券等。
- 團隊建立



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