Operations Executive

1 week ago


Sri Petaling, Malaysia Prouvers Sdn Bhd Full time

**Responsibilities**:

- Process orders and update worksheets accurately
- Liaise with suppliers and internal departments such as sales & customer service to fulfill orders efficiently
- Oversee and manage day-to-day operational activities to ensure efficiency and adherence to company standards
- Ensure customer satisfaction during the sales process.
- Assist with data collection activities, including sending out surveys and feedback forms to assess client's overall satisfaction and task quality.
- Maintain open lines of communication with customers during the sales phase.
- Strong initiative via online chatting.
- Document and label customers based on potential; provide special treatment for high-potential clients.
- Initiate sales opportunities by upselling credit packages or new promotions.
- Record the sales progress and customer requests in internal notes.
- Update sales records to reflect client payments and task status to maintain accurate records of transactions.
- Strive to meet individual and team KPIs goals.
- Identify and develop new business opportunities.
- Build and maintain strong relationships with clients and partners.
- Conduct market research to understand trends and customer needs.
- Collaborate with the marketing team to strategize and execute campaigns.

**Job Requirement**
- No Cold Calling required
- Detail-oriented, responsible, proactive and able to work independently
- Diploma or bachelor's degree in Business, Marketing or relevant field of study is preferred
- Language Requirements: Proficient in Mandarin & English
- Working experience in operations is an added advantage
- Perform well in a fast-paced environment
- Fresh Graduates are welcome

**Benefits and Allowances**
- Performance Allowances
- EPF, Sosco & EIS
- Entitlement of various leaves such as Annual Leave, Medical Leave, Compassionate Leave, Paternity Leave, Maternity Leave etc.
- Medical, Dental and Optometry Benefits
- Annual Company Trip
- Fun Working Environment
- Career Growth Opportunities

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM3,500.00 - RM5,500.00 per month

**Benefits**:

- Maternity leave
- Parental leave
- Professional development
- Work from home

Work Location: In person


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