Customer Service

7 days ago


Port Klang, Malaysia YCH LOGISTICS (M) SDN BHD Full time

Execute the booking and pre-book volume with Customer appointed ocean liners
- Responsible to secure the vessel space and actively liaise with forwarding team, liner and customer to ensure shipments are booked as per requirement.
- Work closely with 3PL forwarding and warehouse team in managing container delivery issues with liners
- Responsible to follow up and check the invoices from ocean liners
- Responsible for on time release of shipping documentation to Customer customer’s
- Responsible to prepare the manual shipping documentation ( invoices/ packing list/COO ) to meet customer special request
- Responsible for accurate logistic invoice
- Ensure accurate pricing to customer invoices
- Liaises with customer on the issue related to booking, shipment & documentation.
- Key contract point with liners related to all booking, shipment or forwarding issues.Perform other job related duties as and when requested by superior

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- 13th month salary
- Performance bonus

Ability to Commute:

- Port Klang (required)


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