Customer Service Assistant

**Roles** The key roles of the Customer Service Assistant - Logistics are: - Attending customers’ enquiries, to meet customer satisfaction. - Assist in system implementation, enhancement to system/work processes to improve the operation efficiency of the department. **Responsibilities** The Customer Service Assistant - Logistics is overall responsible...

**Key Responsibilities** - Handle customer inquiries professionally to ensure high customer satisfaction. - Assist the Marketing Team in preparing quotations for new clients and building long-term business relationships. - Source and verify rates from suppliers (LCL, FCL, Conventional, RORO, Air Freight, Warehousing, Transport, etc.). - Prepare quotations...

**JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...

**Nature of Business**: Logistic & shipping company - **Location**: Kawasan 13 Port klang - **Working Days**: 5 days ( Mon-Fri, 9am - 6pm) - **Salary**: RM2200-RM2500 **Job Requirement**: - Minimum SPM or Diploma in Logistics - At least 1 year experience in Logistics Shipping. - Smart & love communicate with people - Assist the marketing team in preparing...

Serve as the primary point of contact for assigned customers. - Receive and process customer orders and scheduling requests. - Communicate shipment status updates, delays, and exceptions proactively. - Accurately input and update orders in internal systems (e.g., TMS/WMS). - Track incoming and outgoing loads to ensure timely transloading. - Prepare shipping...

Since 2005, our client has been a reliable name in the logistics industry, providing end-to-end transportation solutions for importers and exporters. Their commitment to efficiency, reliability, and personalized service ensures every consignment is handled with utmost care—whether by **Sea, Road, or Air**. Position: Assistant Customer Service...

Since 2005, our client has been a reliable name in the logistics industry, providing end-to-end transportation solutions for importers and exporters. Their commitment to efficiency, reliability, and personalized service ensures every consignment is handled with utmost care—whether by **Sea, Road, or Air**. Position: Assistant Customer Service...

**Key Responsibilities**: With this role, the incumbent will be responsible to support all sales activities to export customers in the Food Ingredients division. - Supports the Head of Supply Chain/Assistant Customer Service Manager as the interface within the sales office in all customer related matters. - Oversees and manages the order fulfilment process,...

**Key Responsibilities** - Respond to customer inquiries promptly and professionally to ensure high levels of satisfaction. - Support the Marketing Team in preparing quotations for new clients and fostering long-term business relationships. - Source and verify competitive rates from suppliers, including services such as LCL, FCL, Conventional, RORO, Air...

**Infinity Logistics & Transport** Location: Pulau Indah **Responsibilities**: - Managing the entire shipment fulfillment process including the import and export documentation, from receiving jobs to tracking shipments and ensure delivery time. - Regularly communicating with clients to provide updates on the shipment status. - Handling and resolving...