Customer Service Assistant

Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. - Handle customer complaints and follow-up with the disposition actions - Review or approve return and refund from all e-commerce platform as per customer request. - Process and follow up returns and refund procedures. - Provide information about our...

**Roles** The key roles of the Customer Service Assistant - Logistics are: - Attending customers’ enquiries, to meet customer satisfaction. - Assist in system implementation, enhancement to system/work processes to improve the operation efficiency of the department. **Responsibilities** The Customer Service Assistant - Logistics is overall responsible...

**Key Responsibilities** - Handle customer inquiries professionally to ensure high customer satisfaction. - Assist the Marketing Team in preparing quotations for new clients and building long-term business relationships. - Source and verify rates from suppliers (LCL, FCL, Conventional, RORO, Air Freight, Warehousing, Transport, etc.). - Prepare quotations...

**Nature of Business**: Logistic & shipping company - **Location**: Kawasan 13 Port klang - **Working Days**: 5 days ( Mon-Fri, 9am - 6pm) - **Salary**: RM2200-RM2500 **Job Requirement**: - Minimum SPM or Diploma in Logistics - At least 1 year experience in Logistics Shipping. - Smart & love communicate with people - Assist the marketing team in preparing...

Serve as the primary point of contact for assigned customers. - Receive and process customer orders and scheduling requests. - Communicate shipment status updates, delays, and exceptions proactively. - Accurately input and update orders in internal systems (e.g., TMS/WMS). - Track incoming and outgoing loads to ensure timely transloading. - Prepare shipping...

Since 2005, our client has been a reliable name in the logistics industry, providing end-to-end transportation solutions for importers and exporters. Their commitment to efficiency, reliability, and personalized service ensures every consignment is handled with utmost care—whether by **Sea, Road, or Air**. Position: Assistant Customer Service...

Since 2005, our client has been a reliable name in the logistics industry, providing end-to-end transportation solutions for importers and exporters. Their commitment to efficiency, reliability, and personalized service ensures every consignment is handled with utmost care—whether by **Sea, Road, or Air**. Position: Assistant Customer Service...

**Key Responsibilities**: With this role, the incumbent will be responsible to support all sales activities to export customers in the Food Ingredients division. - Supports the Head of Supply Chain/Assistant Customer Service Manager as the interface within the sales office in all customer related matters. - Oversees and manages the order fulfilment process,...

**Key Responsibilities** - Respond to customer inquiries promptly and professionally to ensure high levels of satisfaction. - Support the Marketing Team in preparing quotations for new clients and fostering long-term business relationships. - Source and verify competitive rates from suppliers, including services such as LCL, FCL, Conventional, RORO, Air...

**Infinity Logistics & Transport** Location: Pulau Indah **Responsibilities**: - Managing the entire shipment fulfillment process including the import and export documentation, from receiving jobs to tracking shipments and ensure delivery time. - Regularly communicating with clients to provide updates on the shipment status. - Handling and resolving...