L2 Team Manager

**Role Title: GTCS-L2** **Job Type: Permanent with client** **Work Mode: Hybrid** - Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues - Taking ownership of incidents reported and seeing problems through to resolution - Following standard procedures for proper escalation of unresolved issues to the appropriate...

Experience in L1,L2 support with at least 5+ years of experience, trouble shooting, managing stack holder, understanding SLA documents, SQL, Mongo BD, API, MS office **Job Types**: Permanent, Contract Contract length: 12 months Pay: RM1,314.79 - RM7,653.33 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion -...

Responsibilities: - L2 support - Diagnosing issue - Analyzing issue - Performing in-depth troubleshooting - Coordinating with business users and development teams and vendors - Ensure timely resolution of production system problems - Incident Management - Escalation management - Documentation - programming language - SQL Queries, Oracle/MySQL/SQL Server...

Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). Working on the life-cycle of help desk incidents. Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. Assigning the ticket to L3 support if necessary, otherwise, fixing...

**Job Title**: L2 Application Support Analyst - AML **Job Summary**: **Key Responsibilities**: - Provide L2 support for AML platforms such as **Actimize, SAS AML, Oracle Mantas, NICE, or FircoSoft**, including incident resolution and root cause analysis. - Monitor batch jobs, integrations, and alerts related to AML workflows and escalate issues as...

**Informatica PowerCenter Developer - L2** **L2, 8+ Years / 5+ Years** - Work on-site KL Mid valley - Notice period not more than 45 days - Design, develop, and maintain ETL processes using Informatica PowerCenter. - Create and optimize SQL queries for data extraction and transformation and Control M for scheduling purpose - Good hands on Exposure on PL/SQL...

To provide level 2 support for enterprise technology solutions to enable Edwards to innovate, collaborate and deliver best-in-class products to help patients. - Engage and collaborate with stakeholders to provide seamless user experience while striving for continuous improvement. - Builds productive internal/external working relationships by having close...

Job Title: GK L2 Application Support AnalystLocation: GDC Malaysia (Candidates must be based in Malaysia and possess experience in Level 2 application support)Department: GK L2 SupportReports To: GK Support Lead / Operations ManagerAs a GK L2 Application Support Analyst, you will be part of a newly formed team providing second-line support for one of the...

_We are hiring _ - **IT Support Technisian for Networking Project**_ **Open for Native or non Native Korean Speaker (TOPIK 5/6 ) for all nationalites** Location - Bukit Jalil, TPM, KL, Malaysia Salary - L2 max.16000RM *Must have min.5years of experience L3 max. 22000RM *Must have min.8years of experience Permanent contract Open 8 roles ➔ **1)...

**Key Responsibilities**: - Monitor, maintain, and troubleshoot JBoss/Weblogic servers. - Execute database queries using SQL on Oracle, MSSQL, MYSQL. - Develop Shell Scripting solutions for server maintenance and issue resolution. - Collaborate with cross-functional teams to address incidents and escalate when necessary. - Adhere to shift schedules to...