Customer Service Consultant

**Requirements**: - Availability to work shift hours, including weekends and holidays - Ability to work under daily and/or weekly deadlines, in a fast-changing work environment - Ability to multitask and deal with customer-driven interruptions - Experience in customer service is a huge advantages **Responsibilities**: - Handle issues regarding client...

**Role Summary**: The Customer Success Specialist is the heart of our client-focused operations, ensuring a positive and seamless experience for individuals and organizations receiving our services. This role combines exceptional communication, scheduling, and administrative support with a consultative sales approach. You'll work closely with practitioners...

Work Location: Kelana Square Business Center, Petaling Jaya Work Time : 7.00am - 4.00pm Required: Mandarin spoken, age 30 - 40 (Malaysian) Industry: Medical The Customer Success Specialist is the heart of our client-focused operations, ensuring a positive and seamless experience for individuals and organizations receiving our services. This role combines...

The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the internet. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to our customers - Clarify customer...

Assist and collaborate with the Manager to achieve the company's objectives and KPIs.Lead and supervise the Customer Service team in daily shipment operations, ensuring efficiency and accuracy.Manage escalations effectively by providing timely and practical service solutions.Monitor and enforce compliance with Standard Operating Procedures (SOPs) and...

Maintaining a positive, empathetic and professional attitude toward customers at all times. -Responding promptly to customer inquiries. -Communicating with customers through various channels. -Acknowledging and resolving customer complaints. -Knowing our products inside and out so that you can answer questions. -Communicating and coordinating with colleagues...

**the assistance an organization offers to its customers before or after they buy or use products or services**. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions. **Salary**: Up to RM2,500.00 per month **Benefits**: - Opportunities for promotion - Professional...

Confer with customers by social media or in person to provide information about products or services or obtain details of complaints. - Check to ensure that appropriate changes were made to resolve customers' problems. - Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. -...

Job Description:The Position:To provide comprehensive information and solutions to customers about the product and service.Job Responsibilities:Handle customer enquiries by managing calls, emails and chats.Serve our customers' needs and attend to all requests promptly, accurately and professionally.Meet service level targets by achieving both service and...

**Hiring Branch: Cycle & Carriage Petaling Jaya** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all...