English Speaker February Intake Customer Service Representative

1 week ago


Johor Bahru, Malaysia Lean IT Consultants Sdn Bhd Full time

**Project**: E-hailing

**Working Days**: 5 days’, 2 days off

**Working Hours**: 7AM - 3AM (9 working hour including 1 hour break)

**Requirements**:

- Excellent communication and writing skills in English and Bahasa Malaysia.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem-solving skills and ability to perform in a high-paced working environment.
- Age Group: 18-55 years old.
- Regularly contacting customers to ensure their experience with a product or service is satisfactory.
- Direct calls from customers to the appropriate department when necessary.
- Ensure a positive attitude towards customers at all times.
- Possess a strong understanding of the company's products.
- Keep records of customer interactions.

Pay: Up to RM2,900.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Rotational shift

Work Location: In person



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