Customer Service Executive Mandarin Speaker January Intake

1 day ago


Johor Bahru, Malaysia Lean IT Consultants Sdn Bhd Full time

**Project**: E-hailing project

**Working Days**: 5.5 days / 6 days

**Working Hours**: Rotational Shift (24 hours rotational shift)

**JOB REQUIREMENTS**:

- Excellent communication and writing skills in **English** and **Bahasa Malaysia.**
- Able to communicate in **Mandarin** since it will be dealing with a Mandarin Speaker.
- **SPM leavers** are encouraged to apply.
- Able to work on **rotational shifts.**
- Prior working experience in the **call service industry** will be an added advantage.
- Good problem-solving skills and ability to perform in a high-paced working environment.
- Age Group**:18-55 years old.**

**JOB DESCRIPTION**:

- Exceeding customer expectations in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
- Proficient in computer typing skills
- Ability to handle multiple tasks in a fast-paced environment.
- Good computer literacy

Pay: Up to RM4,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Rotational shift

**Language**:

- Mandarin (required)

Work Location: In person



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