Technical Support

Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. - Applies Diagnostic techniques to...

As a Technical Help Desk Support Specialist, you will be the first point of contact for users seeking technical assistance. Your role involves diagnosing and resolving hardware and software issues, providing guidance on technical problems, and ensuring customer satisfaction through effective problem resolution. You will work closely with IT teams to maintain...

Requirements: Local Malaysian with degree Advanced English Minimum 4 years technical background **Salary**: RM3,600.00 - RM4,600.00 per month Schedule: - Day shift - Rotational shift Ability to commute/relocate: - KL Sentral: Reliably commute or willing to relocate with an employer-provided relocation package (preferred) **Education**: - Bachelor's...

Requirements: - Min 1-6 years Technical Support Experience - Must able to communicate in English (Fluent) - Min Degree (IT Background Preferred) - must be able working at KL sentral - have 2 time working Hour - 9am-6pm (4postion) & New Zealand time (2 position) **Job Types**: Full-time, Permanent **Salary**: RM3,600.00 - RM4,600.00 per month Schedule: -...

**DUTIES AND RESPONSIBILITIES**: - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service...

Preferred mandarin speaker Role: Technical Sales Working hour: Monday - Friday(9-6) What you need to know. ▪ You support customers by integrating their website, their store, or their account and aid in solving technical challenges. ▪ Identify content and performance potential and advise the customer on the technical integration and improvement of...

**Role Purpose**: The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. **͏**: **Do**: - ** Oversee and support process by reviewing daily transactions on performance parameters** - Review...

**Technical Presales/ Solution Architect** **(Job Description)** **Responsibilities** - To attend meetings with potential clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution - Provide technical solutions in a professional manner and to agreed timeframes - Create and...

Position: Social Media Technical Sales (Vietnamese Speaking) Department: Sales/Technical Sales **Job Description**: 1. Responsible for sales and product promotion: - Build and nurture a network of new customers by seeking and reaching out to potential customers through social media and other marketing channels. - Provide detailed information about the...

Job Description: **Responsibilities**: 1. Actively engage with customers using social media channels 2. Use Japanese language proficiency to reach out to new and existing customers to offer sales support and technical assistance. 3. Respond to inquiries and technical issues related to the products and services we offer. 4. Listen closely and gather...