Js15 - Technical Support (Malay,english,mandarin)

Requirements: Local Malaysian with degree Advanced English Minimum 4 years technical background **Salary**: RM3,600.00 - RM4,600.00 per month Schedule: - Day shift - Rotational shift Ability to commute/relocate: - KL Sentral: Reliably commute or willing to relocate with an employer-provided relocation package (preferred) **Education**: - Bachelor's...

Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. - Applies Diagnostic techniques to...

*Vacancy: Chat Support - Mandarin Speaker* Location: KL Sentral, Malaysia **Salary**: RM4100 Language: Mandarin + English Working Hour: 24*7 Rotational Education/Requirement: Diploma and Bachelor’s Degree (Fresh Graduate) or SPM with 2 years of CS experiences Joining Date : ASAP *Headcount: 10 *Job Summary:* - Understand customer enquiries and...

As a Technical Help Desk Support Specialist, you will be the first point of contact for users seeking technical assistance. Your role involves diagnosing and resolving hardware and software issues, providing guidance on technical problems, and ensuring customer satisfaction through effective problem resolution. You will work closely with IT teams to maintain...

Job Summary: We are seeking highly skilled Mandarin-speaking Chat Support Representatives to join our dynamic team. As a Chat Support Representative, you will play a crucial role in providing exceptional customer service and technical support to our diverse user base. Your fluency in Mandarin and ability to effectively communicate complex technical...

Preferred mandarin speaker Role: Technical Sales Working hour: Monday - Friday(9-6) What you need to know. ▪ You support customers by integrating their website, their store, or their account and aid in solving technical challenges. ▪ Identify content and performance potential and advise the customer on the technical integration and improvement of...

**Location**: KL Sentral - Address players' in-game inquiries and provide effective solutions. - Resolve complaints, suggestions, and consultations related to the game. - Engage with players to collect feedback and enhance their overall satisfaction. - Monitor and report any game anomalies or issues. - Work closely with technical teams to resolve issues...

Preferred Mandarin speaker Fresher with IT background are welcome. **Position Summary** The role of Office365 Technical Consultant Must be experienced, having a strong technical problem solving skills in Operating systems or Servers, SharePoint & Exchange experience will be an added advantage. Additionally, experience working with a different environment...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...

Job description - Provide a world-class customer experience, engage and empathize with customers to support and resolve technical issues through completion - Support installation, configuration, and support on various platforms - Accurately document all work performed through ticketing system including details and outcomes - Ensure accurate and timely...