Customer Service

2 weeks ago


Ara Damansara, Malaysia TWY Search International Sdn Bhd Full time

**WHY JOIN OUR CLIENT**:

- Exploring in MNC environment
- Attractive basic salary
- 1 month contractual bonus
- Performance bonus
- Stable career
- 5 days work per week
- Medical benefits
- Career progression
- Others

**RESPONSIBILITIES**:

- Liaise with internal department and external clients (Including local and oversea customers - Hong Kong, China and Taiwan Market).
- Maintain good rapport with customers.
- Manage day to day customers' orders (order processing) by using SAP systems.
- Preparing financial analysis, data management, reporting and product ordering data, etc.
- Ensure shipment reach according to timeliness.
- Liaise with 3PL (sea & air freight management).
- Administration support to sales team.
- Handling customer issue, complaints and provide solutions accordingly.
- Ad hoc to be assign by superior.

**REQUIREMENTS**:

- Preferable Degree holder in Business Administration or related discipline.
- Good command of both written and spoken English and Mandarin.
- Must be able to read and **communicate in Mandarin as liaise with China counterparts is required.**:

- **Experience in using integrated system** to process sales transaction is a must.
- Well-versed in Microsoft Office Applications; SAP knowledge would be an advantage.
- Able to work under pressure.

Pay: RM4,000.00 - RM6,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary


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