Customer Service Executive

1 week ago


Melaka, Malaysia Red Contact Sdn Bhd - Kota Syahbandar, Melaka Full time

Responsible to handle inbound calls and assist with customers’ inquiries and feedback pertaining to the company products and services.
- Provide accurate and understandable information to all customers and support partners.
- Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level.
- Ensure all follow ups are done in a timely manner.
- Maintain high level of customer satisfaction whilst maintain a professional manner.
- **Retrenched / unemployed / fresh graduates** are encourage to apply
- At least 1 year experience in Customer Services Executive
- On Job Training provided
- 12 months contract with opportunity to be absorbed as permanent

**BENEFITS**
- Increment upon confirmation
- KPI Allowance upon confirmation up to RM300.00
- Annual Leave & Statutory Leave
- No midnight shift
- Medical Coverage (under Probations also included)
- Dental & Optical Coverage
- Monthly Activity (Indoor/Outdoor/Free meal for staff)
- Company Trip
- Career Enhancement

**WORK LOCATION**

No. 17-2, Jalan KSB 11, Taman Kota Syahbandar, 75200 Melaka.

**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 12 months

Pay: RM2,400.00 - RM2,700.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person


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