Customer Service Executive
1 week ago
Responsible to handle inbound calls and assist with customers’ inquiries and feedback pertaining to the company products and services.
- Provide accurate and understandable information to all customers and support partners.
- Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level.
- Ensure all follow ups are done in a timely manner.
- Maintain high level of customer satisfaction whilst maintain a professional manner.
- **Retrenched / unemployed / fresh graduates** are encourage to apply
- At least 1 year experience in Customer Services Executive
- On Job Training provided
- 12 months contract with opportunity to be absorbed as permanent
**BENEFITS**
- Increment upon confirmation
- KPI Allowance upon confirmation up to RM300.00
- Annual Leave & Statutory Leave
- No midnight shift
- Medical Coverage (under Probations also included)
- Dental & Optical Coverage
- Monthly Activity (Indoor/Outdoor/Free meal for staff)
- Company Trip
- Career Enhancement
**WORK LOCATION**
No. 17-2, Jalan KSB 11, Taman Kota Syahbandar, 75200 Melaka.
**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 12 months
Pay: RM2,400.00 - RM2,700.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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