Manager, HR Shared Services

Job Title:
Manager, HR Shared Services

Job Description:

- The Role: Manager, HR Shared Services
- The Manager, HR Shared Services is responsible to assist the HR Director on all aspects of the Payroll Operations - Malaysia Human Resources (EBSC Malaysia - HR) organization which will cover global service delivery.

In this role you will:
- Key personnel playing a vital role in the realization and implementation of the Global and Regional HR Strategy and policies, through Entegris Business Service Center - Malaysia Human Resources (EBSC Malaysia - HR) team function, providing professional Human Resources (HR) guidance, support, and maintaining the infrastructure, system and processes in line with company standards and legislations, ensuring a unified way of delivering HR services to the enterprise.- Focused on operational excellence in the delivery of HR solutions, partnering with country HR, Corporate HR and other functional teams.- Continuous process improvements and be part of key global HR projects to support the further development of the HR operations.- Payroll Operations:
- Lead regional payroll, time and attendance and statutory processing, to maintain compliance to legal, fiscal and regulatory requirement.- Key partner in centralized reporting for personnel costs management and forecast initiatives.- Process Efficiency and Automation- Global/Regional Process Owner for processes as defined and assigned by our Corporate HR office- Partner to align peers and team-mates across geographies on common ways of working, process improvements and initiatives.- Review processes and identify opportunity for process improvement.- Partner cross functional to address operational requirements and compliance.- Point of Contact for automation initiatives for the Function as assigned by Corporate Office- Influence and partner with all required business partners to drive process, system and organizational changes successfully.- Service Delivery- Ensure the team members to deliver a comprehensive set of performance metrics.- Investigate and resolve complex issues that arise regarding policies, processes and practices.- Plan and execute to HR processes transition to the EBSC - Malaysia HR team.- Oversee HR customer service and operational delivery to regional HR customers, monitoring inquiries and internal customer satisfaction and providing escalated support as needed.- Ensure compliance to all audits, certification on Payroll Operations processes and services delivered in the EBSC -Malaysia HR.- Degree/Masters in Human Resources, additional HR qualifications will be an added advantage.- Overall career experience in HR of about 10-12 years, with at least 7 years of experience in an HR Shared Services organization which includes centralized payroll administration and operations.- Managerial level for at least 3 years leading a team of 5-10 persons.- Having a strong knowledge of and certification in Lean Six Sigma (Green belt or Black belt) will be an added advantage.- Experienced leading and driving in service migration projects in a matrixed organization.

What are the Position Specific Competencies?- Leadership:
- Ability to lead teams under direct reporting line as well as via projects and cross functional teams as needed.- People management:
- Able to lead and motivate team under direct reporting line as well as any members via project or matrix reporting lines.- Change management:
- Able to drive change and help organizations support to navigate change effected via transition of processes and/or automation changes.- Project Management:
- Able to break down projects to clear deliverables and lead the projects to successful completion.- Business Partnership:
- Demonstrate strong business partnership skills and ability to work cross teams to achieve desired business outcome- HR Operations:
- Having experience running HR Operations including but not limited to Talent Services, Total Rewards Services, Time and Attendance and Payroll administration.

Your success will be measured by:
- PEOPLE AND TEAMWORK- We will treat people with respect and dignity in a collaborative environment that aligns the organization, achieves high performance, and rewards team success.- ACCOUNTABILITY, INTEGRITY, AND TRUST- We will act honestly and consistently with all; accept responsibility to deliver results and commit to openly communicate.- CREATIVITY AND INNOVATION- We are committed to an environment in which people are encouraged to disseminate knowledge, take risks, openly share ideas, and turn them into business opportunities.- DEDICATION TO EXCELLENCE- We will set high standards for performance and strive to be best in class through outstanding leadership at all levels.