A Customer Service
2 days ago
Job Role:
Provide timely, accurate and empathetic support to resolve customer issue and concerns.
Handle shipments from booking stage till invoicing of customers before closing the job files.
Coordinate with relevant parties including customers and sales team to ensure smooth
operation of shipments.
Prepare and check all shipping documents to ensure that they are complete and comply with
rules and regulations.
Manage customer's expectations and keep them informed of the status of their orders.
Prepare and ensure timely dispatch of shipping documents.
**Requirements**:
Possess good problem solving skilled, self-motivated & able to work independently.
partners.
Preferably, 2-3 years working experience in shipping / forwarding industry.
Ability to communicate both verbally & written in English, Chinese.
Relationship with ocean liners will be an added advantage
Willing to accept task assigned by management from time to time.
Education : SPM/STPM,Fresh graduates are welcome to apply
Remark:
Working hours = 9AM - 6PM (Mon-Fri)
Public Holiday follow Johor Bank
14 days annual Leave
Age Limit : 25 - 40
Open Gender
**Job Type**: Permanent
Pay: RM4,000.00 - RM5,000.00 per month
**Benefits**:
- Professional development
Work Location: In person
-
Customer Service
6 days ago
Pasir Gudang, Johor, Malaysia Unigra Food Processing Asia Pacific Sdn Bhd Full timeTrainee or Intern for Customer ServiceServe as a main contact point for customer, sales and intercompany.Troubleshoot and resolve customer concern patiently by providing professional, timely, reliable and consistent update, information and suggestion.Filling customer records, including contact information, purchases, billings documents and labels...
-
Intern Customer Service
1 week ago
Pasir Gudang, Malaysia WH Global Solution Sdn Bhd Full time**Job Overview**: The Customer Service Intern will assist in handling customer inquiries, providing support, and ensuring excellent service delivery. **Key Responsibilities**: Assist in processing orders & handling customer complaints professionally Maintain accurate customer records & update CRM systems Provide product/service information to...
-
Customer Service Coordinator
1 week ago
Pasir Gudang, Malaysia Infinity Logistics & Transport Sdn Bhd Full time**Infinity Logistics & Transport Sdn Bhd** **Infinity Logistics & Transport Sdn Bhd** are a **leading logistics provider** in Malaysia with a strong presence across **Southeast Asia and 15+ countries**. Our services include **Flexitank Solutions, Freight Forwarding, Land Transport, Logistics Centers, and 4PL services**. **Why Join Us?** Top 5 Global...
-
Customer Service Assistant
1 week ago
Pasir Gudang, Malaysia KHITA PRINTING & EMBROIDERY Full timeCUSTOMER SERVICE ASSISTANT CUM MEDIA SOCIAL ASSISTANT - Wanita sahaja (Umur 20 - 30 tahun) - Waktu kerja : 9.00am - 6.00pm - Hari kerja : Isnin - Ahad (Cuti 1 hari) - Min SPM/Diploma - Mahir menggunakan komputer - Pandai berkomunikasi dengan customer - Bertanggungjawab, kerja berpasukan & friendly - Area : PG Square bersebelahan SAJ Ranhill Pasir...
-
Customer Service Assistant
2 days ago
Pasir Gudang, Malaysia KHITA PRINTING & EMBROIDERY Full timeJAWATAN KOSONG (KEMASUKAN SEGERA) CUSTOMER SERVICE ASSISTANT CUM MEDIA SOCIAL ASSISTANT Syarat Kelayakan: - Minimum SPM/Diploma - Mahir menggunakan komputer - Pandai berkomunikasi dengan customer - Bertanggungjawab, Kerja berpasukan & Friendly - Wanita sahaja (Umur 24 - 30 tahun) Waktu Bekerja: - Waktu kerja : 9.00am - 6.00pm - Hari kerja : Isnin - Ahad...
-
Customer Services Executive
6 days ago
Pasir Gudang, Malaysia IOT MANUFACTURING SDN BHD Full time**Job scopes,** - The main point of contact for customers, acting as the interface between the company's various departments - sales, production, project management office and accounts. - Provide pricing and delivery quotations customer according to a price list. - Manage customer orders by carrying out contract review, entering into the ERP, process any...
-
Customer Service Executive
2 weeks ago
Pasir Gudang, Malaysia AWH VENTURES SDN BHD Full timeDuties & Responsibilities: - Responsible for day-to-day operation of Customer Service & Forwarding Department with broad understanding of import and export documentation process and familiarity working with Kastam Di Raja Malaysia, Shipping Agents, Port Authority & Other Government Agencies. - Responsible for ensuring all shipments are scheduled for timely...
-
Customer Service
11 hours ago
Pasir Gudang, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time**Main Responsibilities**: To assist the Head of Flour Technical Service Department on the following main job scopes: - Provide technical services to customers on flour products' issues. - To visit the customers' business places regularly. - To gather and understand customers' needs and discuss it with the management, QC team / R&D and Production team. -...
-
Customer Service
2 weeks ago
Pasir Gudang, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time_**URGENT!**_ **Main Responsibilities**: To assist the Head of Flour Technical Service Department on the following main job scopes: - Provide technical services to customers on flour products' issues. - To visit the customers' business places regularly. - To gather and understand customers' needs and discuss it with the management, QC team / R&D and...
-
Customer Service Officer/executive
2 weeks ago
Pasir Gudang, Malaysia Hoor Fatt Enterprise Sdn. Bhd. Full time**Job description** - Utilize organizational ability to process job orders promptly, aligning with customer’s requirements; - Contribute to the smooth flow of operations, ensuring the highest standards of service delivery; - Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company; -...