Customer Support Executive

4 days ago

Kuala Lumpur, Malaysia DREAMS LANGUAGE ACADEMY Full time

**Join the DLA Fam**
Looking for a career that’s **fun, fast-growing, AND meaningful**?

At **Dreams Language Academy**, we help Malaysians master Japanese and unlock life-changing career opportunities in Malaysia & Japan. We’re expanding fast — and we want YOU to grow with us

**This role is perfect if you’re someone who**:

- LOVES talking to people
- Enjoys inspiring & guiding others
- Wants a career that’s both rewarding _and_ impactful

**What you’ll be doing (your superpowers at work)**:

- Chat with hot leads (80% calls + 20% WhatsApp)
- Help students pick the right Japanese course for their dreams
- Give top-notch support so their learning journey is smooth & exciting
- Turn leads into _happy students_ (and celebrate those wins)
- Follow up & answer inquiries with your A+ people skills
- Be part of a fun, passionate team that’s all about growth & good vibes

**✨ What We’re Looking For**:

- 20-30 y/o, young & hungry to grow.
- Love talking to people and not shy to _close that deal_ (WhatsApp, calls, socials—you name it).
- Confident, energetic, positive vibes only ✨
- Strong comms skills + persuasive enough to win hearts & sales.
- Disciplined, responsible, and with the right attitude.
- Always curious, eager to learn, and ready to level up in sales & personal growth.
- Some customer service/sales know-how is a plus (but fresh grads = totally welcome).

**What You’ll Get From Us**:

- Step-by-step training on sales, closing, and all things Japanese courses.
- A supportive team & leaders who cheer for your wins.
- Attractive commissions (your hustle = your income).
- Fast career growth — rise quick if you’re a star ⭐
- Ongoing training & mentorship to sharpen your skills.
- A young, energetic squad that’s all about teamwork & good vibes.

**Work Mode**:

- **Location**: HQ in Wangsa Maju, KL (near LRT Sri Rampai station).
- **Working Hours**: 5-day workweek, including alternate weekend support.
- **Job Types**: Full-time | Permanent | Immediate Start.
- **Basic Salary**:RM2200-RM2600 ( Including Commission - The more you put in, the more you’ll earn)
- **Salary Structure**: Basic Salary + Sales Commission.

**Benefits**:

- Annual leave.
- Professional development and growth opportunities.
- Maternity / Parental leave.
- Promotion opportunities.
- SOCSO & EPF

**Why Join Dreams Language Academy?**
- **Fast-Growing Organization**: Be part of Malaysia’s largest online Japanese learning platform.
- **Supportive Culture**: Work in a positive, collaborative, and high-energy environment.
- **Young Energatic Generation**: Great place for _Gen Z_ who want to make an impact

**Ready to Inspire and Succeed?**

Join us and take your career to the next level while making a difference

Pay: RM2,200.00 - RM2,600.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Work Location: In person

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