Admin (Customer Experience Officer)

2 weeks ago


George Town, Malaysia EPS Ventures Sdn Bhd Full time

Client Company: Non-bank industry

Location: Penang

Position: Contract (1 year)

**RESPONSIBILITIES**
- To attend front counter for collection of cash and cheque.
- To key-in eOwneship for new cases and perform eDischarge for settled accounts,
- To attend inbound calls.
- To perform day end balancing, reversal, error collection and statement request.
- To prepare request payment for vendors, creditor and refund excess.
- To assist or support any ad-hoc tasks assigned by superior/Manager.

**REQUIREMENTS**
- Diploma/Degree holder at least 1 year of working experience in customer experience.
- Well versed in English and Bahasa Malaysia.
- Basic knowledges in Data Entry, Microsoft Word, Excel and Power Point

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: RM1,800.00 - RM2,956.62 per month

Application Question(s):

- What is your expected salary?
- Do you have your own transportation?

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)
- Malay (required)
- Mandarin (required)

Ability to Commute:

- George Town (required)

Ability to Relocate:

- George Town: Relocate before starting work (required)



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