Admin (Customer Experience Officer)
2 weeks ago
Client Company: Non-bank industry
Location: Penang
Position: Contract (1 year)
**RESPONSIBILITIES**
- To attend front counter for collection of cash and cheque.
- To key-in eOwneship for new cases and perform eDischarge for settled accounts,
- To attend inbound calls.
- To perform day end balancing, reversal, error collection and statement request.
- To prepare request payment for vendors, creditor and refund excess.
- To assist or support any ad-hoc tasks assigned by superior/Manager.
**REQUIREMENTS**
- Diploma/Degree holder at least 1 year of working experience in customer experience.
- Well versed in English and Bahasa Malaysia.
- Basic knowledges in Data Entry, Microsoft Word, Excel and Power Point
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: RM1,800.00 - RM2,956.62 per month
Application Question(s):
- What is your expected salary?
- Do you have your own transportation?
**Education**:
- Diploma/Advanced Diploma (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
- Malay (required)
- Mandarin (required)
Ability to Commute:
- George Town (required)
Ability to Relocate:
- George Town: Relocate before starting work (required)
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