Client Relations Coordinator

2 weeks ago


Sentul, Malaysia IFIKIR ENGLISH Full time

**About Us**: iFikri Sdn Bhd is a dynamic and innovative company dedicated to providing excellent services to our clients. We pride ourselves on our commitment to excellence, teamwork, and professional development. At iFikir, we are not just an educational institution; we are a vision-driven powerhouse aiming to ignite confidence in working adults through our unique LEAPER Formula. With a vibrant community of nearly 100,000 followers across social media, we are excited to invite talented individuals to join our team and contribute to our mission of delivering outstanding client experiences.

**Key Responsibilities**:

- Manage and maintain client records and databases.
- Schedule and coordinate client meetings and appointments.
- Prepare and distribute client-related documents, reports, and presentations.
- Handle client inquiries and resolve issues promptly and accurately.
- Support the client management team with various administrative tasks.
- Ensure compliance with company policies and procedures in all client interactions.
- Assist in organizing and executing client events and activities.
- Monitor client satisfaction and provide feedback for continuous improvement.
- Maintain a high level of professionalism and confidentiality in all interactions.

**Requirements**:

- Proven experience in client relations, customer support, or an administrative role.
- Excellent communication skills in both English and Malay languages.
- Strong organizational skills and attention to detail.
- Proficient in using office software (e.g., MS Office, Google Drive, Dripsender, Lead Connector).
- Ability to multitask and prioritize tasks effectively.
- High level of professionalism and customer service orientation.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and a proactive approach to work.
- Excellent written and verbal communication skills.
- Outstanding interpersonal and presentation abilities.
- Ability to start immediately is an advantage.
- Enjoys engaging and communicating with people.

**What We Offer**:

- Opportunities for career growth and professional development.
- A supportive and collaborative work environment.
- Comprehensive training and ongoing support.

**Benefits**:

- Overtime pay
- EPF / SOCSO / PCB
- Team Building Activities
- Community Contributions and CSR

**Working Hours**: 9 am to 6 pm

**Job Type**: Full-time

Join our team at iFikri Sdn Bhd and help us deliver exceptional client services

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM2,200.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Overtime pay

Application Deadline: 12/31/2024
Expected Start Date: 12/16/2024


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