Client Relationship Manager

2 days ago

Sentul, Malaysia IFIKIR ENGLISH Full time

**About Us**: iFikri Sdn Bhd is a dynamic and innovative company dedicated to providing excellent services to our clients. We pride ourselves on our commitment to excellence, teamwork, and professional development. At iFikir, we are not just an educational institution; we are a vision-driven powerhouse aiming to ignite confidence in working adults through our unique LEAPER Formula. With a vibrant community of nearly 100,000 followers across social media, we are excited to invite talented individuals to join our team and contribute to our mission of delivering outstanding client experiences.

Key Responsibilities
- Develop and maintain strong, long-term relationships with key clients to support business growth.
- Act as the main point of contact, addressing client needs and ensuring top-notch service delivery.
- Create and execute innovative sales plans to meet revenue targets.
- Analyze client data to identify business opportunities and challenges.
- Provide tailored recommendations and solutions that align with client goals.
- Collaborate with clients to implement strategies and troubleshoot issues effectively.
- Monitor client performance and prepare detailed reports and business analyses.
- Schedule regular client meetings to maintain alignment and track progress.

**What We’re Looking For**
- Education: A minimum of a Bachelor's Degree in Business Administration, Marketing, Finance, or a related field.
- Experience: At least 5 years of proven experience in client servicing, account management, or business consulting.

**Skills & Competencies**
- Excellent communication, interpersonal, and presentation skills.
- Strong analytical and problem-solving abilities with a keen eye for detail.
- Proficiency in MS Office and familiarity with diverse business functions such as IT, Marketing, and HR.
- **Personality**: Results-driven, adaptable, and passionate about exceeding client expectations.

**Job Requirements**
- Proven experience as a business consultant or equivalent.
- Knowledge of diverse business matters such as IT, Marketing, HR, etc.
- Proficient in MS Office
- Outstanding communication and interpersonal skills.
- Analytical mind with excellent data collection and analysis skills.
- Aptitude in creative problem-solving
- BSc/BA in Business Administration or relevant field.
- Can start immediately or report duty in a short period would be a priority considered.

**What We Offer**:

- Opportunities for career growth and professional development.
- A supportive and collaborative work environment.
- Comprehensive training and ongoing support.

**Benefits**:

- Overtime pay
- EPF / SOCSO / PCB
- Team Building Activities
- Community Contributions and CSR

**Working Hours**: 9 am to 6 pm

**Job Type**: Full-time

Join our team at iFikri Sdn Bhd and help us deliver exceptional client services

**Job Types**: Full-time, Permanent

Pay: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Overtime pay

Work Location: In person

Application Deadline: 01/31/2025
Expected Start Date: 01/31/2025

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