Client Business Manager

2 days ago

Sentul, Malaysia IFIKIR ENGLISH Full time

**About Us**: iFikri Sdn Bhd is a dynamic and innovative company dedicated to providing excellent services to our clients. We pride ourselves on our commitment to excellence, teamwork, and professional development. At iFikir, we are not just an educational institution; we are a vision-driven powerhouse aiming to ignite confidence in working adults through our unique LEAPER Formula. With a vibrant community of nearly 100,000 followers across social media, we are excited to invite talented individuals to join our team and contribute to our mission of delivering outstanding client experiences.

**Key Responsibilities**:

- Building long-term relationships with key clients.
- Addressing customer concerns and complaints
- Build positive and productive relationships with clients for business growth.
- Meet with assigned clients when needed and perform an initial assessment of a problematic situation.
- Collect information about the client’s business through a variety of methods (shadowing, interviews, surveys, reading reports etc.)
- Analyze and interpret data to unearth weaknesses and problems and comprehend the causes.
- Formulate recommendations and solutions with attention to a client’s wishes, capabilities, and limitations forming concise reports.
- Present findings and suggestions to clients with ample justification and practical advice.
- Develop detailed business plans to drive small or radical changes.
- Assist the client in implementing the plan and resolve any occasional discrepancies.
- Provide guidance for any occurring problems and issues.
- Schedule regular meetings with clients to track their business performance.
- Prepare client reporting and performance analysis.

**Job Requirements**
- Proven experience as a business consultant or equivalent.
- Knowledge of diverse business matters such as IT, Marketing, HR, etc.
- Proficient in MS Office
- Outstanding communication and interpersonal skills.
- Analytical mind with excellent data collection and analysis skills.
- Aptitude in creative problem-solving
- BSc/BA in Business Administration or relevant field.
- Can start immediately or report duty in a short period would be a priority considered

**What We Offer**:

- Opportunities for career growth and professional development.
- A supportive and collaborative work environment.
- Comprehensive training and ongoing support.

**Benefits**:

- Overtime pay
- EPF / SOCSO / PCB
- Team Building Activities
- Community Contributions and CSR

**Working Hours**: 9 am to 6 pm

**Job Type**: Full-time

Join our team at iFikri Sdn Bhd and help us deliver exceptional client services

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 - RM2,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Overtime pay

Work Location: In person

Application Deadline: 01/31/2025
Expected Start Date: 01/20/2025

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