Technical Support Specialist Cantonese and Mandarin

7 days ago

Bangsar, Malaysia KAALI HR SDN BHD Full time

We are hiring for Technical Sales Support Specialist with Cantonese and Mandarin Speaker prefer Hong Kong Nationals

Location: Bangsar South (Hybrid role)

**Salary**: RM 7,000 to RM 9,000

**Responsibilities**:

- Identify and relate with various customer needs and scenarios
- provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner

**Job Requirement**
- Professional / Native proficiency of Mandarin (Speak, Read and Write)
- Professional / Native proficiency of Cantonese (Speak)
- Expertise in web hosting technologies including content management systems commonly used to operate a website such as WordPress or Joomla
- Familiarity with website scripting languages such as PHP
- Familiarity with databases such as MySQL
- Familiarization on network protocols like SSH, FTP and SFTP
- Knowledge in SSL, DHCP, DNS, TCP/IP, Internal Server Error and Resolution
- Extensive knowledge of internet technology required
- Excellent computer skills specifically using a CRM database system
- Strong and accurate data entry skills are required

**Salary**: RM7,000.00 - RM9,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

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