Customer Service Assistant

_Nature of Business: IT service and solution provider_ - Location: Industrial Park Subang, Subang Jaya (Must have transport)_ - Position: Customer Support_ - Salary Range: RM2,200- RM2,500_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ - ** Fresh grads are welcome to apply_ Task: - Checking of the warranty for particular IT...

**_Sunway Pals Loyalty (Sunway Super App)_** - Sunway Pyramid, Subang Jaya **Description**: This position is responsible to provide customer service, service information and resolving problems for members and merchants on Sunway Super App program for Sunway Malls (Sunway Pyramid). **Duties**: **i) Member Recruitment** - Encourage new membership sign up by...

_**Description**_ This position is responsible to provide customer service, service information and resolving problems for members and merchants on Sunway Super App program for Sunway Malls (Sunway Pyramid). - Encourage new membership sign up by promoting at strategic locations in the mal - To recruit Sunway Super App members based on set KPI - Update of...

**JOB PURPOSE** - Assist the Customer Service Executive and Assistant Manager, to assigned daily scheduled delivery order with appointed transporter on daily delivery structure included management commitment to continuous process and quality improvement. Its professional ability and experience to maintain positive relationships with internal...

**JOB RESPONSIBILITIES** **1. Handle Customer Inquiries and Issues** - Handle customer inquiries and resolve customer problems by phone call or assign technician for visit within the time frame. - Assist customers remotely or dispatch technician for onsite visits. - Provide reasonable alternative solutions to resolve customer problems and arrange for a...

Assist and collaborate with the Manager to achieve the company's objectives and KPIs.Lead and supervise the Customer Service team in daily shipment operations, ensuring efficiency and accuracy.Manage escalations effectively by providing timely and practical service solutions.Monitor and enforce compliance with Standard Operating Procedures (SOPs) and...

JOB DESCRIPTION: 1. Managing incoming calls & customer service inquiries. 2. Identify and assess customer's need to achieve satisfaction. 3. Follow communication procedures, guidelines and policies. 4. Ability to multi-task, prioritize, and manage time effectively. 5. Build sustainable relationships and trust with customer. 6. Any other duties assign by...

Provide accurate product/service information and guidance - Document and update customer interactions - Troubleshoot common issues and follow up to ensure resolution - Gather and relay customer feedback to internal teams for improvement - Occasionally assist with upselling or cross-selling opportunities Pay: RM2,000.00 - RM2,500.00 per...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...

Are you looking for a job with a good and friendly company culture and colleagues who are passionate to work alongside you as a team? Look no further and join us! We are a reputable Chiropractic & Physiotherapy Company that is expanding our Customer Care department and are looking for CUSTOMER SERVICE (Full-time) to join our ever growing family! Additional...